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Originally Posted by godsbutterfly  Reminds me of when I worked Fraud & Tech Support for Alltel! I had this woman on the phone for 45 minutes who could make calls but not receive them. I tried everything including rebuilding the phone' information in our Switch Manager. Finally I apologized for not being able to fix the problem and advised her to power the phone off to save the battery and bring it in for a new one. She asked "You mean it has to be on for me to get a call?"  |
If we had video phones you could have seen she was blonde and saved all that time!