Quote:
Originally Posted by Chain729  It's a long speil, but in the end, they lost an I account that I had with them and their predecessor's for over 16 years.
Basically, I don't have anything against the tellers or local managers, but their account setup/management people, phone support, etc. are completely incompetent. Don't tell a Jewish man that he can't access his money because of your incompetence, especially after several weeks of him jumping through your hoops and getting different stories from different employees. And then at that point getting ticked at him because he's beginning to show his frustration. |
yea i noticed trying to just talk to someone over the phone one time, and it took a good 20 minutes to just get me to the management of the bank. i just try to go online now, i hate how everthing is automated. but other than that, i havnt had any trouble, yet.