| I know people who would rather email than open their door and walk to the next office. If they could, they'd never actually talk to anyone. Email is cold, impersonal, and open to misunderstanding.
It is also vital to ensuring understanding and providing a record of events. I'll talk to someone, then follow up with an email to document the conversation and allow corrections.
There's a "right" amount of email use. Some people do overuse it, and that's probably what is behind the "hatred" of email. |