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Originally Posted by NikkoBlues  Metrocrap's construction department just called me this week to give me the estimate to run cable off the main road to my house.
$2479.00.
I  and said that's crazy. They hung up on me. Very professional.  I'd offer you my Metrocrap modem, but they've already sent me one nastygram telling me to return it or face big penalty fees.  |
The rule is to be that they had to run the line up to like 100'... you had to pay for anything over that. I'd make them give you the details of the estimate. if they are trying to charge you the whole line, I would dispute that.
I know that customer service is the pits when they are a monopoly. If you think they are bad, try dealing with Verizon on something.
And something that people do not realize is that we have a local county committee that is suppose to monitor the cable contract. According to the committee meeting minutes, they never have compliants. Or the complaints were given to Metrocast to work out because it wasn't part of their job. I think if folks start calling and complaining enough, the committee won't have any other choice but to investigate. The committee members can be found on the county website!