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Originally Posted by Dukesdad  Who can reccomend a good speed test site and what should i be loooking for? I have Metrocast high speed ultra and they advertise 6 Mbps but mine is pretty slow when i'm running speed tests. |
Their techs have always been nice and worked to resolve issues, but I think they're speed claims are a sham. Their service is very erratic in delivering what they claim for speeds, especially at night.
My advice would be to use the speedtest.net site and you'll notice it keeps a log of the tests (test summary). Build up a period of consistent testing that you can confront them based on those logs. Once you have the proof they should be acting.
After 4 or so service visits and numerous calls, I got sick of the sporadic performance and downgraded the service 1.5. I figured why keep paying them for something they're not going to deliver and could never fix. Unless you're an extreme gamer or downloader you can't tell the difference between the service levels anyway under normal usage.