i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...

Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.

i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...

Oh that's great.... one of the only ways I can get internet right now, they're coming out on Saturday. We can get it through direct tv but they said to use them as a last resort because its actually as fast as dial up.

:ohwell:

Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.

oh i did... hes like i am seeing everything find on my end.... then i had to break out the core routers border routers etc.... he was like uhmmmm well i am not sure

wtf

Chess, send me a private message with the MAC address for your modem, I will look into it from our end.

Chess, send me a private message with the MAC address for your modem, I will look into it from our end.

rgr that.....


the guy on the 800 support # out of NH was clueless talking about Pings and tracert's.... uhmm hey dude im a network engineer i do know a lil about it :killingme

10-4
I will wait for your info, I will let you know what I see.

Hey man. Let us know what you find out (suggestions or comments). There are some people out there with the same problem.

(I currently have not issues....but I know some people that do...just a nice to know).

I don't think I've ever seen my internet up to it's full potential. Most I've gotten is 5 mbps and it usually averages 3 mbps.

We just switched over to Metrocast. I've had a few problems, but they have resolved themselves within minutes. Much better than Verizon so far.

We just switched over to Metrocast. I've had a few problems, but they have resolved themselves within minutes. Much better than Verizon so far.

:yay:

At first, there's problems, but once you call the Metrocast to get it fix, and the problems goes away. I haven't had any problem for over a year now. Am very happy with Metrocast Internet and cable TV.

Last night (about 11pm) I could only get 1.5meg on our 7 meg service.
At about 5pm the same day it was better but still only about 3.5 meg. Where the eff is the other half of the service?!

Last night (about 11pm) I could only get 1.5meg on our 7 meg service.
At about 5pm the same day it was better but still only about 3.5 meg. Where the eff is the other half of the service?!

That's the way it is the majority of the time at my house.

I have Direct Way. It is much faster than metrocast. I get about 10 megs when I do a speed test.

I have Direct Way. It is much faster than metrocast. I get about 10 megs when I do a speed test.

Do you have any issues when it rains or freezes?

If anyone has issues, please send me a pm with your MAC address and i'll take a look into it. Also to help me out try using speedtest.md.metrocast.net and send me the results

Do you have any issues when it rains or freezes?

No, If there is a really bad thunderstorm it will slow down quite a bit but once the storm passes it is back to normal.

i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...




Comcast is Great:



http://www.speedtest.net/result/564707215.png

Chess, I am still waiting to hear from you...

I was putting at a little under 1.5meg yesterday on my 7meg service...
must be all the net traffic in WW I guess.

Chess, I am still waiting to hear from you...

i think he's in tampa this week on travel.

I was putting at a little under 1.5meg yesterday on my 7meg service...
must be all the net traffic in WW I guess.



my pingtest wasn't that great and i'm 25 min. south of wildwood

but then again, i don't know what package we have, and when i start paying the bill, i'll worry about it :killingme

Comcast is great. http://www.speedtest.net/result/569356640.png

Comcast is great. http://www.speedtest.net/result/569356640.png

Damn, that's good.
http://www.speedtest.net/result/569362891.png

do you feel the speed !?

7 meg d/l i am paying for

<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/79000696/33311.png"></a>

and

<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.speedtest.net/result/576555308.png"></a>

<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/79001180/32580.png"></a>

And I'm not paying for 7 Meg service!

My upload kind of sucks.. but I have to wonder if being wireless has anything to do with that.. Will my speeds improve if I hardwire into the router?

[

<img src="http://www.speedtest.net/result/576562884.png">

Still wireleess on a netbook, but a LITTLE faster.

I'm getting what I pay for, a half T1 (768K) DSL. .6 down, .12 up.

bob,

where do ya live at ? wildewood and lexingotn park is having a serious issue with there nodes.... i know a guy that gets th gamers package that gets the speeds at 1am.... i emailed the metrotech... this is freaking unreal.... you doint get 1.5 meg when your suppose to get 7 meg.... come on now this is unreal

...

what ? lol ?

you pay for 7 meg service and you cant hit half of that....

what ? lol ?

you pay for 7 meg service and you cant hit half of that....
Said something dumb and recanted....

I don't pay for 7 meg service. I pay for 768K service.

Said something dumb and recanted....

I don't pay for 7 meg service. I pay for 768K service.

right lol.... who i did ?

i know you have dsl :) this was for the metrocast customers gw ;) shame on you lol

bob,

where do ya live at ? wildewood and lexingotn park is having a serious issue with there nodes.... i know a guy that gets th gamers package that gets the speeds at 1am.... i emailed the metrotech... this is freaking unreal.... you doint get 1.5 meg when your suppose to get 7 meg.... come on now this is unreal

We're down south.. Dameron/Ridge..

We were having speed and connection problems about a year ago, and they came in and changed every single connector between the modem and the box. The installer used the wrong connectors, and we were suffering a LOT of signal loss from the street to the house.

its a big issue over here in wildewood and its getting really old....

its a big issue over here in wildewood and its getting really old....

I would bet it's not at your house, and it's not at Metrocast.. but probably within WildeWood. They've had cable and cable internet there a long time.. I'm sure they didn't use the most expensive connectors in the world during the initial install.. There's probably corrosion, rust, and a multitude of other issues from the street to the house.. and by street I mean where the cable enters Wildewood.

It has to be something because Chess is near me in WW and I have the 7meg also and im having a TON of issues with it. My Verizon DSL was worlds better than this. I paid for 1.5meg and got 1.5 and the service was never interupted. For Metrocast we pay for 7meg but only get 1.5meg and I have to reset the router/modem like twice a day. Trying to share 1.5 on 4 PCs SUCKS.

It has to be something because Chess is near me in WW and I have the 7meg also and im having a TON of issues with it. My Verizon DSL was worlds better than this. I paid for 1.5meg and got 1.5 and the service was never interupted. For Metrocast we pay for 7meg but only get 1.5meg and I have to reset the router/modem like twice a day. Trying to share 1.5 on 4 PCs SUCKS.

That's EXACTLY the issues we were having here.. Slow speeds and constantaly having to reset the modem.

Haven't had to reset the modem since they changed out all of the connectors.

I would bet it's not at your house, and it's not at Metrocast.. but probably within WildeWood. They've had cable and cable internet there a long time.. I'm sure they didn't use the most expensive connectors in the world during the initial install.. There's probably corrosion, rust, and a multitude of other issues from the street to the house.. and by street I mean where the cable enters Wildewood.

I think the nodes are being overloaded.... I really do... I have friends on chancellors that primetime 4pm-10pm they get there full 6.97 meg a second

anyone i know in wildewood doesnt get that during those peak times...

That's EXACTLY the issues we were having here.. Slow speeds and constantaly having to reset the modem.

Haven't had to reset the modem since they changed out all of the connectors.


I havent had to reset the modem yet, nor my router.... its like at those prime time peak hours you get the ####tiest service 56k style....

I emailed metrocast tech guy which hasnt emailed me back yet and a PM like he said.... so much for great customer service...:killingme

Sorry, but it's taken a while to look you up in our system... never did get a MAC address but it's fine. I'm going to be making some changes this week that should help out speeds in some areas.:duel:

Sorry, but it's taken a while to look you up in our system... never did get a MAC address but it's fine. I'm going to be making some changes this week that should help out speeds in some areas.:duel:


is there a way to ping you at the prime time hours... if you do any kind of tests right now on the system its running run due to it not bring prime time, i can hit 6 megs a second right now

fast forward to 4pm-10pm you will see a nice cool 1.6 meg down....

i knwo for a fact this is an area and node issue.l.. i had a friend in callaway just had this issue and the tech said there was a leak somewhere and fixed it.... problem is to many users on one single node in wildewood... and it gets overused...

Yea it frees up at about 10pm-11pm at my place. Still not 7meg though. Maybe like 6-6.5

Prime time just forget about it. Sometimes I cant even get google to load without refreshing like 5 times.

Chess you ever get your stuff working?
Mine is even worse now, After resetting the modem and router I only get a ok connection for about 1-3 minutes before I cannot even get google to load.
After that just about nothing works as far as browsing the net goes. Games have SUPER high ping (300-850) and DLs from Steam are really slow.
WTF Metrocrap?!

Works great in my neighborhood, but most are on Verizon DSL so that maybe why. I stream TV/Movies to my PS3 all the time and it works great.

Might just be a poor connection in the house. IDK im still testing some things out before I ##### out MC.
Ive tried different PCs, different hubs, routers, wireless, wired, different cables and nothing seems to make this net work for more than a few minutes before it craps out.

Sucks because my friend that lives in the park has the same 7meg service and my PC didnt have one issue working on his net. Went home and once again I had crap service.
I just fear calling MC because I know they are going to walk me through some BS troubleshooting before they get a tech to the house to check the signals and all. Really not looking forward to spending hours on the phone with them.

Might just be a poor connection in the house. IDK im still testing some things out before I ##### out MC.
Ive tried different PCs, different hubs, routers, wireless, wired, different cables and nothing seems to make this net work for more than a few minutes before it craps out.

Sucks because my friend that lives in the park has the same 7meg service and my PC didnt have one issue working on his net. Went home and once again I had crap service.
I just fear calling MC because I know they are going to walk me through some BS troubleshooting before they get a tech to the house to check the signals and all. Really not looking forward to spending hours on the phone with them.


I have had them out on numerous times because of issues with the box in the neighborhood. It's a pain but it is finally fixed and no longer goes out when it rains.

I hope its something simple. The connection box is right in the corner of the yard so ill know if they actually come and look at it or not lol

Floyd, if you could send me a private message with your MAC address i can look into this for you.


I hope its something simple. The connection box is right in the corner of the yard so ill know if they actually come and look at it or not lol

Sent MAC and got a schedule for a tech on Sat. to come out and see whats up and make sure its not a MC issue.

Started out the night at 6.8meg and now at 10pm im down to 2meg...

Ended up my night at 1meg (11pm)
I have MC coming out on Sat. to see what they can figure out.

Floyd, I'm working on a solution to get you taken care of.

Floyd, I'm working on a solution to get you taken care of.

Thank you. I cant wait to get this fixed. 1meg service SUCKS!

Has there been any improvement?

Speed wise its a little better (1-3meg) but I keep getting timeouts and connection errors.
If I reset the Modem and router it works ok for about 1-5 minutes then it goes back to timeouts and connection issues.

When I do the metrocast speedtest most of the time I have to refresh the page about 5 times before the test is able to load so I can click start.

Around 12am mine went out. I figured it was a sign to stop streaming S of A and go to bed!

The tech came out and did some tests on Saturday and all he said was that there was problems and that they are working on fixing them.
Checked the speed last night about 9pm and it was at about 1.5meg...

Damn, that's good.
http://www.speedtest.net/result/569362891.pngIhave never had a problem with Comcast.

Floyd, has there been any improvement?

Floyd, has there been any improvement?

Slight. We changed out our router and the connection is better but the speeds are still iffy at night. Its better than 1meg now though. Maybe like 3-5 now. Ill double check tonight.

Maybe like 3-5 now. Ill double check tonight.


That sounds about normal. That is what I get even though we pay for more.

That sounds about normal. That is what I get even though we pay for more.

Yea but thats not right. Why pay for 7meg when we get less than HALF of that?

When I had my 1.5meg DSL from Verizon I had 1.5 any time I wanted it day or night.

Yea but thats not right. Why pay for 7meg when we get less than HALF of that?

When I had my 1.5meg DSL from Verizon I had 1.5 any time I wanted it day or night.


Oh I completely agree but its a nationwide issue, not just Metrocast. There are all kinds of reports and posts about false advertising in internet speeds on the web.

Thats horrible. I feel sorry for the people paying out the azz for the "gamers package" wonder what speeds they are getting.

I'll have to say, I was getting terrible service from GMP. When Metrocast came around everything seemed to be a lot better. It really has been pretty much flawless until the last month or so. I always got my full 7/.5 (6/.25 before, etc etc) with no problem. Few weeks back my internet just stopped working. Called up tech support and the tech said they had upgraded their system the night before and after about an hour of work on their end (they got my callback number and disconnected me as they worked on the problem) I was back to normal. Once in a while my speed will drop to .5/.5 - 1.5/.5 for extended periods. 3-5/.5 is the average now compared to constant 7/.5 for a long time prior. I'm not getting any packet loss so I donno what's up. Tonight is an example of a bad night.

All I know is it stinks! I'm looking forward to getting back the Metrocast I've been paying for since they came around. :)

After having Metrocast for 2 and a half years, I had called and complained several times about the internet speed and got no results. So I finally had to take my money elsewhere and now have Verizon DSL. I'm a gamer so I am all about speed and was worried that going to DSL was going to comprimise my gaming ability. And while my ping times did go up a bit, I haven't been impacted all that much.

I'd rather have the 6 and 7 MB connection, but if I am going to pay for it, give me that speed.

And no this isn't a you should switch to DSL post because I know not everyone can get DSL and 2 I know people are loyal to Metrocast. I'm just telling my story when it came to my issues with Metrocast's internet connection.