ericmyers
10-31-2011, 11:38 AM
Hello. After the recent huricane i had a large oak and a pine that uprooted leaning onto my nighbors trees. I contacted Booths specialized tree service and they were the first company to get out there. We agreed on the job which was removal of my two trees, one of her trees which was dead and removal of the tree that was holding up my big oak. Also he said he would grind all the stumps. I also pointed out how all of the surrounding trees had broken branches that need trimming and he agreed to remove them.
He emphasized about how professional his work is and someone else may come in and hack the job for cheaper but they wont do the job properly.
So they came out and did the job. They ended up having to remove another tree because it was dammaged beyond health. Me and my neighbor stupiditly payed them before they finished the job. When they felt were done they just drove off without talking to me or my neighbor. They failed to grind her stumps completely claiming they couldnt get there truck back there. They used a crane to remove all the trees. I didnt see a bucket truck with them. So with no bucket truck they had no way to trim the seven large broken branches dangling up in the surounding trees.
I called back that week and expressed my dissatifaction with there work. The employee then started a heated conversation saying he dosent do work for free. I reminded him of the $2800 they were paid for this job and what was agreed on. He seemed as thou he felt i owed him something.... He agreed to head out and fix it "sometime this week" this contiued for 4 weeks, me calling him reminding him to come out and stating he will be out "sometime next week" the last time i called him was 2 weeks ago .
The branches are still dangling some 20' long and 4" dia. They look horrible and are dangerous. I will be uploading pictures to this thread to more clearly illustrate the issue. I will be contacting BBB about this but wanted to get them out on the board before someone else has an issue with them.
They also drove into 2 of my good oaks and pulled of a good chunk of bark. Its understandable because i have a lot of trees in my yard but they didnt even say anything about it... Not even a sorry.
oct 12 was the fourth and last time i called them. We had a quick 1m20s talk where he said he would come out and trim them "sometime next week". He had until the 21st and ivd had it with them.
He emphasized about how professional his work is and someone else may come in and hack the job for cheaper but they wont do the job properly.
So they came out and did the job. They ended up having to remove another tree because it was dammaged beyond health. Me and my neighbor stupiditly payed them before they finished the job. When they felt were done they just drove off without talking to me or my neighbor. They failed to grind her stumps completely claiming they couldnt get there truck back there. They used a crane to remove all the trees. I didnt see a bucket truck with them. So with no bucket truck they had no way to trim the seven large broken branches dangling up in the surounding trees.
I called back that week and expressed my dissatifaction with there work. The employee then started a heated conversation saying he dosent do work for free. I reminded him of the $2800 they were paid for this job and what was agreed on. He seemed as thou he felt i owed him something.... He agreed to head out and fix it "sometime this week" this contiued for 4 weeks, me calling him reminding him to come out and stating he will be out "sometime next week" the last time i called him was 2 weeks ago .
The branches are still dangling some 20' long and 4" dia. They look horrible and are dangerous. I will be uploading pictures to this thread to more clearly illustrate the issue. I will be contacting BBB about this but wanted to get them out on the board before someone else has an issue with them.
They also drove into 2 of my good oaks and pulled of a good chunk of bark. Its understandable because i have a lot of trees in my yard but they didnt even say anything about it... Not even a sorry.
oct 12 was the fourth and last time i called them. We had a quick 1m20s talk where he said he would come out and trim them "sometime next week". He had until the 21st and ivd had it with them.