When I got a phone call, I lost my DSL internet connection.
As soon as I got off the phone, I was back up & running.

What would cause that to happen? :confused:

Thanks in advance.

When I got a phone call, I lost my DSL internet connection.
As soon as I got off the phone, I was back up & running.

What would cause that to happen? :confused:

Thanks in advance.
:shrug:

Riddle me this...if you have a Verizon VOIP phone, why would you be able to make calls but not receive calls?

When I got a phone call, I lost my DSL internet connection.
As soon as I got off the phone, I was back up & running.

What would cause that to happen? :confused:

Thanks in advance.
Do you have your adapter jack plugged in? It should separate the phone and DSL lines.

When I got a phone call, I lost my DSL internet connection.
As soon as I got off the phone, I was back up & running.

What would cause that to happen? :confused:

Thanks in advance.


It just did it again.

Do you have your adapter jack plugged in? It should separate the phone and DSL lines.
You mean the filter? Thats just to keep the noise off the phone line (mine doesn't work very well). I'm thinking a problem with the phone lines. Either that or sunspots.

It just did it again.Call the phone company and report it. You may have a definite problem.

You mean the filter? Thats just to keep the noise off the phone line (mine doesn't work very well). I'm thinking a problem with the phone lines. Either that or sunspots.

Do you get a loud noise over you phone when you check for the dial tone? We are trying to find out if it's a bad DSL filter or if there is something seriously wrong with the phone line somewhere. The phone company is coming out tomorrow.

You mean the filter? Thats just to keep the noise off the phone line (mine doesn't work very well). I'm thinking a problem with the phone lines. Either that or sunspots.

It should have a spliiter and a filter. The splitter plugs right into the wall phone jack and to turn one line into two(one for the phone and one for the computer) The filter for the phone line. When I use verizon DSL, the package came with all that stuff.

I had a similar problem when one of my kids unplugged a phone downstairs and plugged in a fax machine with no filter.

Check and make sure all phone jacks that are in use, no matter what, have a filter on them, and of course, the one you use for DSL doesn't have one on it.

Are you on a wireless router and have a wireless phone? :whistle:

Are you on a wireless router and have a wireless phone? :whistle:

You're thinking that if the wireless router and the wireless phone might be on the same gigahertz frequency, they could be interfering with each other?

Wireless routhers work at 5.8 gigahertz, I believe, so do some phones.....

Are you on a wireless router and have a wireless phone? :whistle:
ding-ding-ding! Give the man a beer! That's exactly what I have. Now what do I do?

ding-ding-ding! Give the man a beer! That's exactly what I have. Now what do I do?
Nothing. He just wanted to know. :lmao: :howdy:

Nothing. He just wanted to know. :lmao: :howdy:
Oh,
I really need help here. If I bought a regular phone, (not wireless) would that help?

If I use the wireless far away from the computer, will that help?

When I got a phone call, I lost my DSL internet connection.
As soon as I got off the phone, I was back up & running.

What would cause that to happen? :confused:

Thanks in advance.


It's Bushs' fault

ding-ding-ding! Give the man a beer! That's exactly what I have. Now what do I do?
Access your wireless router and change the channel.. OR if your phone is capable, change the channel on it.. if you call the phone company they can give you a different color squelch that will have the same effect, but it's costly and time consuming.

Access your wireless router and change the channel.. OR if your phone is capable, change the channel on it.. if you call the phone company they can give you a different color squelch that will have the same effect, but it's costly and time consuming.
:killingme :killingme :killingme :killingme :killingme

I had a similar problem when one of my kids unplugged a phone downstairs and plugged in a fax machine with no filter.

Check and make sure all phone jacks that are in use, no matter what, have a filter on them, and of course, the one you use for DSL doesn't have one on it.

My son has a phone line in his room with no phone on it right now. Should that have a filter even though there is nothing plugged in?

It's Bushs' fault
WOW, that would be some seriously long and thick pubic hair for it to interfere like that

My son has a phone line in his room with no phone on it right now. Should that have a filter even though there is nothing plugged in?
As long as there is nothing plugged into it you should be fine. Butin the future if he does get a phone you will need a filter.. Is it on the North Side or the South side of the house?

WOW, that would be some seriously long and thick pubic hair for it to interfere like that
:70'sporno:

Access your wireless router and change the channel.. OR if your phone is capable, change the channel on it.. if you call the phone company they can give you a different color squelch that will have the same effect, but it's costly and time consuming.
Thank you, Bob! :huggy: It's fixed now. All I did was change the channel on the phone, as you suggested. You're so smart!! Thanks again.

Thank you, Bob! :huggy: It's fixed now. All I did was change the channel on the phone, as you suggested. You're so smart!! Thanks again.
There's his next siggy line.... :lmao:

Thank you, Bob! :huggy: It's fixed now. All I did was change the channel on the phone, as you suggested. You're so smart!! Thanks again.
*WHEW* good thing.. the squelch replacement was the next option.. and it's a pain to do. You have to empty out the "magic" smoke and replace it so it matches the new squelch color.. royal PITA!!

ding-ding-ding! Give the man a beer! That's exactly what I have. Now what do I do?
My wireless router and phone are both on 2.4 gigs (new router, older phone). They do not interfere, but I've been told by the Geek Squad that it's possible. The channel that the router uses is selectable although I haven't the slightest how you do it. They set it up to be a one of the middle channels. They said the phone generally selects it's own channel and it's one of the first ones.

192.168.1.2

Type this into your browser address line see if it gives you access to your router, it should open to a browser page that shows all of your router settings. I THINK it's my computer, but for it to work here I have to shut off the cable modem so it can't get out to the internet, then it will access the wireless router. If not go online and get the user manual for your router it will tell you how to access it, and change the channel.

Thank you, Pete.

192.168.1.1 is usually a default ip they use for linksys routers also..

Thank you, Pete.
You are welcome :yay: Did you change the freq on your router?

You are welcome :yay: Did you change the freq on your router?
No, I just changed channels on my phone.

No, I just changed channels on my phone.
Works good, last long time. If I can be of any further assistance just activate the Pete Signal. :yay: