verizon to open up network

[dn0121]

Will Verizon move help consumers? - MSN Money]]

When will this go into effect?

The changes should go into effect in mid-2008.

[awpitt (Premo)]

Originally Posted by dn0121

Will Verizon move help consumers? - MSN Money]]

This will happen in Oct '08 at the earliest but don't hold your breath.

[ItalianScallion (Premo)]

Verizon does nothing when it comes to caring for customers. If there wasn't money in it for them, they wouldn't even consider it.
Having said that, their copper network was opened up after the breakup in '84. Before that, you legally could not connect anything other than AT&T equipment to it. This is long overdue for the wireless side but watch how they'll disguise another "fee" in your bill claiming that it is necessary for the maintenance of their network. I pay about $15 each month for a bunch of unnecessary fees, taxes and charges that they claim are needed.

[AndyMarquisLIVE (Premo)]

Originally Posted by ItalianScallion

Verizon does nothing when it comes to caring for customers. If there wasn't money in it for them, they wouldn't even consider it.
Having said that, their copper network was opened up after the breakup in '84. Before that, you legally could not connect anything other than AT&T equipment to it. This is long overdue for the wireless side but watch how they'll disguise another "fee" in your bill claiming that it is necessary for the maintenance of their network. I pay about $15 each month for a bunch of unnecessary fees, taxes and charges that they claim are needed.

I have no complaints with Verizon. $60.00/month for twice as many minutes and text messages than I had with Sprint-Nextel.

Verizon's prices and bills are reasonable.

[The_Twisted_Ear (Premo)]

I've never had any problems with Verizion "wireless." I do have problems with my home phone. I've had nothing but static, low volume, etc. I always go through the same routine - call in the problem - isolate the problem outside the house (static is present at the Network Interface). While they are very nice - the problem goes away and then comes back. This has been going on for 4 years! If I had a choice - I would can Verizon "land line" and go with something else (can't get Cable or DSL). Hmmm - I'm sure they know this and could care less about my problem.

[Lugnut]

Originally Posted by ItalianScallion

If there wasn't money in it for them, they wouldn't even consider it.

That's called fulfilling their duty to the shareholders.

[ItalianScallion (Premo)]

Originally Posted by AndyMarquisLIVE

I have no complaints with Verizon. $60.00/month for twice as many minutes and text messages than I had with Sprint-Nextel.
Verizon's prices and bills are reasonable.

I'm not saying their service isn't good, I'm saying that they're more interested in their gain than they are for their customer/employee satisfaction no matter what they say in their ads. As a retired 30 year employee, I've seen the politics first hand. I've met with everyone from the lowest management employees to the CEO himself and it's all about the money. When I told them they need to concentrate more on the customer by better training their employees, they said: "if the money is there we will" but they hardly ever find it there anymore. They really do not train their employees like they used to and this hurts customer in many cases. I was a training instructor for 5 years when it was Bell Atlantic and, today, they don't even come close to the kind of training that I used to do back then.

Originally Posted by Lugnut

That's called fulfilling their duty to the shareholders.

You are absolutely correct! But when their customer base erodes because of unhappiness, there won't be many shareholders left to please. Who'd have ever thought AT&T would have almost disappeared from the planet years ago? Remember what their stocks were worth for a time?