Speed test

[Dukesdad]

Who can reccomend a good speed test site and what should i be loooking for? I have Metrocast high speed ultra and they advertise 6 Mbps but mine is pretty slow when i'm running speed tests.

[belvak (Premo)]

Found this thread.

To check your internet speed

[Dukesdad]

I found that thread when i searched so I tried that one and a couple other sites before asking for reccomendations. I got very different results within minutes of one another as was wondering if there are differences in the test or what the reason cold be.
On that site, I got 6,000+ and then others were giving me 3,000 and down to <1,000 kbps.

[G1G4]

Originally Posted by Dukesdad

Who can reccomend a good speed test site and what should i be loooking for? I have Metrocast high speed ultra and they advertise 6 Mbps but mine is pretty slow when i'm running speed tests.

They upgraded on Jan 1st to 7 MBPS.
Anyway, Speedtest.net is what I use.

[belvak (Premo)]

I remember my rate fluctuating when I was running that test too. I know we have several computer types on here. Hopefully, they will chime in shortly.

[Dukesdad]

Originally Posted by G1G4

They upgraded on Jan 1st to 7 MBPS.
Anyway, Speedtest.net is what I use.

And it seemes like mine has been whacky since the new year started... At times, it's worse than dial up. I did the tech chat thing and they ran whatever ests they do and said I'm all good...

[BoyGenius]

Originally Posted by Dukesdad

Who can reccomend a good speed test site and what should i be loooking for? I have Metrocast high speed ultra and they advertise 6 Mbps but mine is pretty slow when i'm running speed tests.

Their techs have always been nice and worked to resolve issues, but I think they're speed claims are a sham. Their service is very erratic in delivering what they claim for speeds, especially at night.

My advice would be to use the speedtest.net site and you'll notice it keeps a log of the tests (test summary). Build up a period of consistent testing that you can confront them based on those logs. Once you have the proof they should be acting.

After 4 or so service visits and numerous calls, I got sick of the sporadic performance and downgraded the service 1.5. I figured why keep paying them for something they're not going to deliver and could never fix. Unless you're an extreme gamer or downloader you can't tell the difference between the service levels anyway under normal usage.

[BoyGenius]

Originally Posted by Dukesdad

And it seemes like mine has been whacky since the new year started... At times, it's worse than dial up. I did the tech chat thing and they ran whatever ests they do and said I'm all good...

I'd power down your modem and router and see if that helps.

I forgot to add in my post that it's crazy that nobody appears to be regulating or providing any oversight at the County level over this company to ensure they deliver what they claim they are.

I've had people tell me they've talked to the County employee who is supposed to be watching over them and they've described him as a useless P.O.S.

[Dukesdad]

Originally Posted by BoyGenius

I'd power down your modem and router and see if that helps.

I forgot to add in my post that it's crazy that nobody appears to be regulating or providing any oversight at the County level over this company to ensure they deliver what they claim they are.

I've had people tell me they've talked to the County employee who is supposed to be watching over them and they've described him as a useless P.O.S.

I'm not a gamer however it runs so slow at times it's very noticable.

I powered them both down and plugged in directly from the modem, bypassing the router and had the same issues. Any idea who the count emplyee is?

[BoyGenius]

Originally Posted by Dukesdad

I'm not a gamer however it runs so slow at times it's very noticable.

I powered them both down and plugged in directly from the modem, bypassing the router and had the same issues. Any idea who the count emplyee is?

I would definitely dump the six if you're just a regular user. Not a killer savings, but it puts 15-20 bucks back in your pocket and makes a statement to them that you're not paying for crap they don't deliver. I made a point of telling them that when I downgraded too.

They do the downgrade over the network.

Don't recall the name of the county guy. Just call the County offices and ask who the liaison is for Metrocast.