Metrocast 7 meg service...serious issues

chess · 09-09-2009, 10:16 PM

i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...

Papi4baby · 09-09-2009, 10:42 PM

Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.

*morningbell* ^(Premo) · 09-09-2009, 11:58 PM

Quote:

Originally Posted by chess

i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...

Oh that's great.... one of the only ways I can get internet right now, they're coming out on Saturday. We can get it through direct tv but they said to use them as a last resort because its actually as fast as dial up.

chess · 09-10-2009, 09:45 AM

Quote:

Originally Posted by Papi4baby

Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.

oh i did... hes like i am seeing everything find on my end.... then i had to break out the core routers border routers etc.... he was like uhmmmm well i am not sure

wtf

MetroTech1 · 09-10-2009, 10:49 AM

Chess, send me a private message with the MAC address for your modem, I will look into it from our end.

chess · 09-10-2009, 10:59 AM

Quote:

Originally Posted by MetroTech1

Chess, send me a private message with the MAC address for your modem, I will look into it from our end.

rgr that.....

the guy on the 800 support # out of NH was clueless talking about Pings and tracert's.... uhmm hey dude im a network engineer i do know a lil about it

MetroTech1 · 09-10-2009, 11:19 AM

10-4
I will wait for your info, I will let you know what I see.

*Jigglepuff* ^(Premo) · 09-10-2009, 09:24 PM

Hey man. Let us know what you find out (suggestions or comments). There are some people out there with the same problem.

(I currently have not issues....but I know some people that do...just a nice to know).

G1G4 · 09-10-2009, 10:50 PM

I don't think I've ever seen my internet up to it's full potential. Most I've gotten is 5 mbps and it usually averages 3 mbps.

*BS Gal* ^(Premo) · 09-10-2009, 10:58 PM

We just switched over to Metrocast. I've had a few problems, but they have resolved themselves within minutes. Much better than Verizon so far.

09-09-2009, 10:16 PM	#1 (permalink)
chess low 5... hi 5...... Member Since: Jan 2008 Location: on the corner swaggn Posts: 2,594	Metrocast 7 meg service...serious issues i am hitting on about 4-5 different speed tests 1.1 to 1.3 meg down and 450 and 500k up.... i am on the 7 meg package... serious WTF is up with this...
	[ Reply w/Quote ]

09-09-2009, 10:42 PM	#2 (permalink)
Papi4baby Cubans do it Better. Member Since: Apr 2007 Posts: 165	Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.
	[ Reply w/Quote ]

09-10-2009, 10:49 AM	#5 (permalink)
MetroTech1 Registered User Member Since: Sep 2009 Posts: 9	Chess, send me a private message with the MAC address for your modem, I will look into it from our end.
	[ Reply w/Quote ]

09-10-2009, 11:19 AM	#7 (permalink)
MetroTech1 Registered User Member Since: Sep 2009 Posts: 9	10-4 I will wait for your info, I will let you know what I see.
	[ Reply w/Quote ]

09-10-2009, 09:24 PM	#8 (permalink)
Jigglepuff ^(Premo) Pelosi'sPorkyPimp Member Since: Oct 2008 Location: Down in da LP! Posts: 908	Hey man. Let us know what you find out (suggestions or comments). There are some people out there with the same problem. (I currently have not issues....but I know some people that do...just a nice to know).
	[ Reply w/Quote ]


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09-10-2009, 10:50 PM	#9 (permalink)
G1G4 Flame Tamer Member Since: Jul 2008 Location: SMC Posts: 1,584	I don't think I've ever seen my internet up to it's full potential. Most I've gotten is 5 mbps and it usually averages 3 mbps. __________________ Last name Ever, first name Greatest
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