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Old 07-09-2008, 11:06 AM   #1 (permalink)
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Winters Heating and A/C SUCKS!!!! Don't Trust them

Well with the temps rising and its only going to get worse, we thought we could use a A/C recharge. We live in a new construction home thats now 4 years old. It has the old 10 seer unit and just isn't cooling the home well. The house is 1800sq feet and does cool but there's way to much difference between up stairs and down. So we got on the phone to get a recharge/service call from good o'l Winters. The guy came out and did his thing, recharge and cleaned the unit. Thats what he did for $200. No info on whats good and whats bad, what should be done or what could be done to fix our issues, as we were told on the phone they will do for ya. So after he leave were thinking were set, untill we we try and use the A/C again. Its freaking worse than it was before. We let a few weeks pass and still no getting better. So we call Winters again and they say sorry it will be another $100 to have someone just come out there! So I see what kind of busness they run, send someone out there, break something and then have them return for more money!!!! I'll never do business with Winters Heating and Cooling again. Anyone one have this problem with them or their A/C?
Is there any other trustworthy home HVAC techs out there?
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Old 07-09-2008, 11:09 AM   #2 (permalink)
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Call your builder. Set a fan at the bottom of the stairs blowing the cooler air upstairs.
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Old 07-09-2008, 11:17 AM   #3 (permalink)
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Yes there is million of ways to improvise, but thats not the way it's supposed to work! I like to fix things the right way.
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Old 07-09-2008, 11:18 AM   #4 (permalink)
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Quote:
Originally Posted by somdsilverado View Post
Well with the temps rising and its only going to get worse, we thought we could use a A/C recharge. We live in a new construction home thats now 4 years old. It has the old 10 seer unit and just isn't cooling the home well. The house is 1800sq feet and does cool but there's way to much difference between up stairs and down. So we got on the phone to get a recharge/service call from good o'l Winters. The guy came out and did his thing, recharge and cleaned the unit. Thats what he did for $200. No info on whats good and whats bad, what should be done or what could be done to fix our issues, as we were told on the phone they will do for ya. So after he leave were thinking were set, untill we we try and use the A/C again. Its freaking worse than it was before. We let a few weeks pass and still no getting better. So we call Winters again and they say sorry it will be another $100 to have someone just come out there! So I see what kind of busness they run, send someone out there, break something and then have them return for more money!!!! I'll never do business with Winters Heating and Cooling again. Anyone one have this problem with them or their A/C?
Is there any other trustworthy home HVAC techs out there?
Great Mills Heating and Cooling.....
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Old 07-09-2008, 11:18 AM   #5 (permalink)
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Originally Posted by somdsilverado View Post
Yes there is million of ways to improvise, but thats not the way it's supposed to work! I like to fix things the right way.
Like I said, call your builder. Shouldn't that still be under warranty?
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Old 07-09-2008, 11:22 AM   #6 (permalink)
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Great Mills Heating and Cooling.....
bump
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Hope that hummer calms you down. It does that for most men.
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Old 07-09-2008, 11:31 AM   #7 (permalink)
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Thumbs up Tri-County Aire

I've heard allot of terrible unethical and bad about Winters too...sorry you got caught up in their web.

On a good side...Tri-County Aire out of Mechanicsville is great and honest....

Stay away from Potter HVAC too, I had a friend that had MANY problems with them and her builder so Tri-County ended up fixing their (Potters') problems.
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Old 07-09-2008, 11:34 AM   #8 (permalink)
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I've heard allot of terrible unethical and bad about Winters too...sorry you got caught up in their web.

On a good side...Tri-County Aire out of Mechanicsville is great and honest....

Stay away from Potter HVAC too, I had a friend that had MANY problems with them and her builder so Tri-County ended up fixing their (Potters') problems.
Potter out of Waldorf?
 
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Old 07-09-2008, 11:36 AM   #9 (permalink)
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Not that I'd ever be contrary or anything.... BUT.... Why didn't you ask them why they were out opposed to just letting them leave and calling them back?
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Old 07-09-2008, 11:42 AM   #10 (permalink)
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Our upstairs stays hot too but we have been using a fan to circulate the air and it really makes a difference
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