|| Write Us | Help | Sponsors | Classifieds | Employment | Forums | MarketPlace | Calendar | Headlines | Announcements | Weather | More... ||
|12-22-2010, 10:06 AM||#1|
Habari Na Mijeldi
Member Since: Dec 2003
Think Geek Saved the Day! (a Christmas story)
"Late last week, my girlfriend ordered the Cocktail Chemistry Set from ThinkGeek, and it arrived yesterday afternoon. She didn't get off work until 5, so she came home and opened the package to check it out. Sadly the glasses were cracked and Christmas is only a few days away, oh no! She started crying because the gift was supposed to be for her dad and she was worried that she wouldn't have a gift for him on Christmas. I gave her a hug and told her that I would take care of everything.
This morning I called Think Geeks customer service line and pressed 4 for a return. I explained to the first guy (Travis I believe) that I had received a damaged product, and he IMMEDIATELY transfered me to a second level representative. The second level rep. apologized for the damaged product and offered to ship one out right away.
Rep: "I'll ship the replacement out for you today"
Me: "Oh great..... but we are leaving tomorrow to go back home for the holidays, we won't be here to receive it"
Read more here.
Bradley Manning Defense Fund
WikiLeaks Mirrors-Support Free Speach.
Donate to Doctors Without Borders-No religion, just help.
"Its rather amusing..quite, actually"
|[ Reply w/Quote ]|