Capital Meats Van -- Beware!

[RoseRed (Premo)]

Originally Posted by harleydude

I've purchased from these guys twice....and actually the meat is pretty good. Just have to negotiate the price down. Now, on the other side......We had purchased a case of Alaskan King Crab Legs along with other products. Of course he didn't have the crab legs on the truck as they were "out of stock but will deliver them as soon as they come in". That was May 2012. I called in July...no crab legs...called again in Aug...no crab legs. Called again in Oct...no crab legs. Attempted to contact someone there in Nov.....no answer and then when I finally did reach someone...no call back. So I initiated a BBB complaint (Nov 2012)...wow....service! But wait.....I agreed to substitute the crab legs with a case "tailless Shrimp". The guy shows up with a variety of shrimp that was frozen into one big clump. Denied the delivery. Told him I wanted "good stuff"...he agreed and scheduled a delivery for the next week. They also closed the BBB complaint....Then...No delivery. I initiated another BBB complaint....then they scheduled another delivery for 5 days later....no show. Scheduled another delivery for one week later....no show. This went on until they finally delivered the shrimp just yesterday (Jan 31st). Moral of the story....if you buy the product...make sure it's on the truck and not thawed/frozen/thawed/frozen. Do NOT rely on them to deliver a product later. They will not do anything until a BBB complaint is filed.

You paid ahead of time for something they didn't have?

[ICit]

Originally Posted by harleydude

I've purchased from these guys twice....and actually the meat is pretty good. Just have to negotiate the price down. Now, on the other side......We had purchased a case of Alaskan King Crab Legs along with other products. Of course he didn't have the crab legs on the truck as they were "out of stock but will deliver them as soon as they come in". That was May 2012. I called in July...no crab legs...called again in Aug...no crab legs. Called again in Oct...no crab legs. Attempted to contact someone there in Nov.....no answer and then when I finally did reach someone...no call back. So I initiated a BBB complaint (Nov 2012)...wow....service! But wait.....I agreed to substitute the crab legs with a case "tailless Shrimp". The guy shows up with a variety of shrimp that was frozen into one big clump. Denied the delivery. Told him I wanted "good stuff"...he agreed and scheduled a delivery for the next week. They also closed the BBB complaint....Then...No delivery. I initiated another BBB complaint....then they scheduled another delivery for 5 days later....no show. Scheduled another delivery for one week later....no show. This went on until they finally delivered the shrimp just yesterday (Jan 31st). Moral of the story....if you buy the product...make sure it's on the truck and not thawed/frozen/thawed/frozen. Do NOT rely on them to deliver a product later. They will not do anything until a BBB complaint is filed.

so you will you continue to buy from them???

[MarieB]

Originally Posted by harleydude

I've purchased from these guys twice....and actually the meat is pretty good. Just have to negotiate the price down. Now, on the other side......We had purchased a case of Alaskan King Crab Legs along with other products. Of course he didn't have the crab legs on the truck as they were "out of stock but will deliver them as soon as they come in". That was May 2012. I called in July...no crab legs...called again in Aug...no crab legs. Called again in Oct...no crab legs. Attempted to contact someone there in Nov.....no answer and then when I finally did reach someone...no call back. So I initiated a BBB complaint (Nov 2012)...wow....service! But wait.....I agreed to substitute the crab legs with a case "tailless Shrimp". The guy shows up with a variety of shrimp that was frozen into one big clump. Denied the delivery. Told him I wanted "good stuff"...he agreed and scheduled a delivery for the next week. They also closed the BBB complaint....Then...No delivery. I initiated another BBB complaint....then they scheduled another delivery for 5 days later....no show. Scheduled another delivery for one week later....no show. This went on until they finally delivered the shrimp just yesterday (Jan 31st). Moral of the story....if you buy the product...make sure it's on the truck and not thawed/frozen/thawed/frozen. Do NOT rely on them to deliver a product later. They will not do anything until a BBB complaint is filed.

Why screw around with BBB

Attorney general

[RPMDAD]

Have never bought from them and after yesterday will never try them. Almost got hit by one of their vans and i had the right of way and the dumb s.o.b. acted like he didn't do anything wrong it was almost like he was oblivious there was a car by him. Rant Over.

[vraiblonde]

Originally Posted by aps45819

Geee, who would ever think that buying meat out of the back of a truck from sleazy guys cruising residential neighborhoods would be a bad idea?

Well, there's that.

[h3mech]

Here is a link I found:
USDA Choice Steaks | USDA Choice Beef | USDA Prime Beef | Wholesale Meat Distributors