Bank of America

[jeneisen]

I am considering switching banks to Bank of America and I wondered if anyone who banks there could tell me if they like them or dislike them. I am currently unhappy with my current bank and I would like to try someone new. Any positive or negative feedback would be helpful.

[giggles04]

That's my grandma's bank and she just loves in there. They have really taken good care of all her stuff. I don't bank there... but I know she sure likes it.

[Pete (Premo)]

Why pay a bank to hold your money? Credit Union.....Credit Union...much better deal.

[jeneisen]

I am currently at a credit union and I am not happy. BOA offers free checking and savings with direct deposit plus the company I work for has a deal for free bill pay and online stuff so its the same as the credit union.

[SmallTown]

We use BOA and love it. We get free bill pay and such as well. Started with them when we first moved to Maryland, and have never needed a reason to switch.

[SxyPrincess]

I've used Bank of America for many, many years and I've always been displeased with their service. They've ripped me off on numerous accounts, but I've just been too lazy to change banks. Customer Service isn't too bad, but then again, they're not very helpful when it comes to finding a solution either.

[Surf City Baby]

I despise Bank of America.

I was subject to a case of fraud, and thanks in part to B of A's incompetence, I wound up paying two of the bills the criminal used my checks for.

Their customer service "phone faeries" are pretty good, but entirely powerless.

Their customer service managers are equally powerless and sometimes patronizing.

I had three accounts. I had good balances in two of them, but the third got too low, I hadn't kept up with it, and I bounced a check because I inadvertenly overdrew that account by six cents. $0.06. B of A would not waive their NSF fee, even though they could've transferred funds from another account to cover it. Their reasoning? (1) "You did overdraw the account, ma'am;" (2) "You don't have overdraft protection set up, ma'am."

Finally, one really does have to read all the fine print -- and then follow up diligently, checking every statement, being sure this is in place and that is in place etc., etc. . . . Otherwise their monthly fees plus online banking fees plus account fees plus "we don't like you using checks we didn't print" fees will bury you.

[JabbaJawz]

I LOVE Bank of America! The online services are great, and they're everywhere! I do all of my business online and via the ATM. I had Cedar Point and was unhappy, and after switching to BOA I'll never go elsewhere. I have savings, checking, and credit card at BOA, all linked to my online services.

[willie]

The part of BOA's online banking that I use is free. Before I got the Advantage account my checks were printed by Artistic Checks and there were no compaints. All in all it's the best one around for me.

[Ponytail]

I'm with Bank of america. They have one account type that allows you to do ALL of your banking on line, and if you have direct Deposit, it is 100% free!!!

I checked with some credit unions in teh area, and their charges were outrageous.