Comcast

backagain39 · 06-07-2008, 09:10 PM

I really hate these peeps....LOL

The cable box on my tv has caused the sound to cut out not once, not twice, but third time lucky. First time they reset the box, second time they replaced the box, third time was today and I am told that it's my tv. The tv is like 8 months old. I didn't take my anger out on the cable guy. What I did do was unplug and disconnect all the boxes in my house and waited like an hour. Reconnected everything and whatya know....the tv sound works again.

Please Comcast get some peeps that know how to do repairs coz if I can get something working then that is not saying much for your techs......

vanbells · 06-07-2008, 09:58 PM

Does the sound go out on all your tv's?

*FireBrand* ^(Premo) · 06-07-2008, 10:02 PM

It just goes to show that you never know !
We have Comcast Digital and Internet and have
had nothing but fantastic service.

vanbells · 06-07-2008, 10:03 PM

Yeah, but it actually sounds like it's the television in this case.

backagain39 · 06-07-2008, 10:08 PM

Quote:

Originally Posted by vanbells

Does the sound go out on all your tv's?

Nope just the HD TV.......the box on this one has the DVD player. After they replaced the box the second time it was fine. And now its doing it again, it has been out for several days. I disconnected all the boxes in the house and reset the one on the HD tv and it now works.......go figure

vanbells · 06-07-2008, 10:11 PM

Does your HD TV have any USB ports?

backagain39 · 06-07-2008, 10:19 PM

Quote:

Originally Posted by vanbells

Does your HD TV have any USB ports?

Yes the cable box plugs in using the USB port

vanbells · 06-07-2008, 10:21 PM

Quote:

Originally Posted by backagain39

Yes the cable box plugs in using the USB port

Is there any other way to connect the cable box to the TV?

backagain39 · 06-07-2008, 11:29 PM

vanbells · 06-07-2008, 11:43 PM

Have you tried looking at the TV manufacturer's webstie yet? There could be a firmware update that could resolve your sound issue.

06-07-2008, 09:10 PM	#1 (permalink)
backagain39 Registered User Member Since: Oct 2006 Posts: 1,509	Comcast I really hate these peeps....LOL The cable box on my tv has caused the sound to cut out not once, not twice, but third time lucky. First time they reset the box, second time they replaced the box, third time was today and I am told that it's my tv. The tv is like 8 months old. I didn't take my anger out on the cable guy. What I did do was unplug and disconnect all the boxes in my house and waited like an hour. Reconnected everything and whatya know....the tv sound works again. Please Comcast get some peeps that know how to do repairs coz if I can get something working then that is not saying much for your techs...... __________________ “Man must realize his own unimportance before he can appreciate his importance.” -R. M. Baumgardy
	[ Reply w/Quote ]

06-07-2008, 09:58 PM	#2 (permalink)
vanbells Pookieboo!!! Member Since: Jan 2006 Location: La Plata, MD Posts: 2,550	Does the sound go out on all your tv's? __________________ I don't have a cool signature. Thanks for reading this though.
	[ Reply w/Quote ]

06-07-2008, 10:02 PM	#3 (permalink)
FireBrand ^(Premo) Oogie Boogie Member Since: Aug 2006 Location: Solomons Is. Posts: 9,777	It just goes to show that you never know ! We have Comcast Digital and Internet and have had nothing but fantastic service. __________________ Happier than a puppy with two weenies !
	[ Reply w/Quote ]

06-07-2008, 10:03 PM	#4 (permalink)
vanbells Pookieboo!!! Member Since: Jan 2006 Location: La Plata, MD Posts: 2,550	Yeah, but it actually sounds like it's the television in this case. __________________ I don't have a cool signature. Thanks for reading this though.
	[ Reply w/Quote ]

06-07-2008, 10:11 PM	#6 (permalink)
vanbells Pookieboo!!! Member Since: Jan 2006 Location: La Plata, MD Posts: 2,550	Does your HD TV have any USB ports? __________________ I don't have a cool signature. Thanks for reading this though.
	[ Reply w/Quote ]


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06-07-2008, 11:29 PM	#9 (permalink)
backagain39 Registered User Member Since: Oct 2006 Posts: 1,509	Nope __________________ “Man must realize his own unimportance before he can appreciate his importance.” -R. M. Baumgardy
	[ Reply w/Quote ]

06-07-2008, 11:43 PM	#10 (permalink)
vanbells Pookieboo!!! Member Since: Jan 2006 Location: La Plata, MD Posts: 2,550	Have you tried looking at the TV manufacturer's webstie yet? There could be a firmware update that could resolve your sound issue. __________________ I don't have a cool signature. Thanks for reading this though.
	[ Reply w/Quote ]

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