Bank of America
- Thread starter jeneisen
- Start date
G
giggles04
Guest
That's my grandma's bank and she just loves in there. They have really taken good care of all her stuff. I don't bank there... but I know she sure likes it.
SxyPrincess
New Member
I've used Bank of America for many, many years and I've always been displeased with their service. They've ripped me off on numerous accounts, but I've just been too lazy to change banks. 
Customer Service isn't too bad, but then again, they're not very helpful when it comes to finding a solution either.
Customer Service isn't too bad, but then again, they're not very helpful when it comes to finding a solution either.
Surf City Baby
New Member
I despise Bank of America.
I was subject to a case of fraud, and thanks in part to B of A's incompetence, I wound up paying two of the bills the criminal used my checks for.
Their customer service "phone faeries" are pretty good, but entirely powerless.
Their customer service managers are equally powerless and sometimes patronizing.
I had three accounts. I had good balances in two of them, but the third got too low, I hadn't kept up with it, and I bounced a check because I inadvertenly overdrew that account by six cents. $0.06. B of A would not waive their NSF fee, even though they could've transferred funds from another account to cover it. Their reasoning? (1) "You did overdraw the account, ma'am;" (2) "You don't have overdraft protection set up, ma'am."
Finally, one really does have to read all the fine print -- and then follow up diligently, checking every statement, being sure this is in place and that is in place etc., etc. . . . Otherwise their monthly fees plus online banking fees plus account fees plus "we don't like you using checks we didn't print" fees will bury you.
I was subject to a case of fraud, and thanks in part to B of A's incompetence, I wound up paying two of the bills the criminal used my checks for.
Their customer service "phone faeries" are pretty good, but entirely powerless.
Their customer service managers are equally powerless and sometimes patronizing.
I had three accounts. I had good balances in two of them, but the third got too low, I hadn't kept up with it, and I bounced a check because I inadvertenly overdrew that account by six cents. $0.06. B of A would not waive their NSF fee, even though they could've transferred funds from another account to cover it. Their reasoning? (1) "You did overdraw the account, ma'am;" (2) "You don't have overdraft protection set up, ma'am."
Finally, one really does have to read all the fine print -- and then follow up diligently, checking every statement, being sure this is in place and that is in place etc., etc. . . . Otherwise their monthly fees plus online banking fees plus account fees plus "we don't like you using checks we didn't print" fees will bury you.
JabbaJawz
Be about it
I LOVE Bank of America! The online services are great, and they're everywhere! I do all of my business online and via the ATM. I had Cedar Point and was unhappy, and after switching to BOA I'll never go elsewhere. I have savings, checking, and credit card at BOA, all linked to my online services.
FancyBelle
I'm 2 old 2 die young!
I dislike BOA immensly!! Find a credit union or First Nat of St Marys so you can bank online. Even Tri County Community Bank pays interest on free checking. DO NOT use BOA! Had terrible time with them. Customer serv is horrible.
Well I am definately leaving the credit union. I have had nothing but problems with them, but I do use online banking all the time so that is very important to me. I do not pay all my bills online but some of them I do. It would be nice to pay them all but I do not like the automatic draft option. I am going to go talk to them and see what they are like.
Surf City Baby
New Member
Best of luck. Your mileage may vary, of course.
(BTW, I was kidding about B of A charging me for using checks they didn't print.)
JabbaJawz
Be about it
Originally posted by Surf City Baby
(BTW, I was kidding about B of A charging me for using checks they didn't print.)
That reminds me, one new feature that BoA added is the ability to click on a transaction made by check and it brings up a scanned copy of the cancelled check. It's super nice and convenient.
Elle
Happy Camper!
I would never recommend BOA. My husband opened an account there when he joined the military and it was fine, the service was a bit rude at times but so it is everywhere it seems. But he had no balance in his account and no activity for 3 months and the great BOA closed his account with out warning or telling us so when he had a direct deposit made it was returned to the depositor and we had to fight for it back for 6 months while BOA did nothing to help and had no explanation for closing the account without notification. Nothing could ever make me put my money there ever again.
