dn0121
New Member
Anyone have experience with farmsteadkennels.com We have a reservation at Indian Bridge, but I came across this while searching for reviews on Indian Bridge.
Looking at Kennels
- Thread starter dn0121
- Start date
I have used them before and had no problems. I used their luxury suites, though for my two dogs. They are much nicer than the standard "kennel" enclosures. I plan to use them again in October, already have my reservations. Very clean, and the owner is very nice and seems to love animals and enjoy what he is doing.
Ladybug76
**********
I have used Farmstead and another local kennel. I would definitely recommend Farmstead. They were really nice and the dogs were well taken care of.
thepalechick
New Member
Do Not Board At Farmstead
We had a horrible experience at Farmstead Kennels. The staff was very unprofessional and my dogs were not treated as we were told they would be. I left them in a luxury suite and when we picked them up they were in the back on a cold concrete floor with no water. My one dog acquired a limp and no one could tell me how it happened. We had to pay over $200 in vets bills and they never reimbursed us for anything even after numerous emails back and forth. DO NOT USE THEM!!
We had a horrible experience at Farmstead Kennels. The staff was very unprofessional and my dogs were not treated as we were told they would be. I left them in a luxury suite and when we picked them up they were in the back on a cold concrete floor with no water. My one dog acquired a limp and no one could tell me how it happened. We had to pay over $200 in vets bills and they never reimbursed us for anything even after numerous emails back and forth. DO NOT USE THEM!!
kwillia
n/a
How long ago? Didn't the recently go under new ownership?
And what did the vet end up saying about your dog's limp? How was the kennel responsible?
thepalechick
New Member
Never Again
We boarded our dogs there in April. The facility was pretty new at the time so I'm sure the same people are still running it. The staff and owner were completely unprofessional on all fronts. They did not provide me with a copy of the signed contract, they did not ask about vaccinations, they were never there when we pulled up (having to call people and wait for them after you schedule specific pick-up/drop-off times is not acceptable), they moved my dogs from the luxury suite we paid for to one of the runs in back without asking if that was okay, they couldn't tell me which dog was which, and some of our belongings were missing. On top of that my dogs had no water when we picked them up and my one dog was definitely injured during his stay, they pointed out his injury and then tried to tell me that they noticed nothing out of the ordinary. No one could tell me how it happened. This was very upsetting because my dogs are like my children and I thought that they were on the same page when I left my dogs with them. I spoke with them on the phone and over email after the fact and they refused to reimburse us for anything including the money they owed us because they didn't have change for the cash they required us to pay with. I would never use them again or recommend them to anyone.
We boarded our dogs there in April. The facility was pretty new at the time so I'm sure the same people are still running it. The staff and owner were completely unprofessional on all fronts. They did not provide me with a copy of the signed contract, they did not ask about vaccinations, they were never there when we pulled up (having to call people and wait for them after you schedule specific pick-up/drop-off times is not acceptable), they moved my dogs from the luxury suite we paid for to one of the runs in back without asking if that was okay, they couldn't tell me which dog was which, and some of our belongings were missing. On top of that my dogs had no water when we picked them up and my one dog was definitely injured during his stay, they pointed out his injury and then tried to tell me that they noticed nothing out of the ordinary. No one could tell me how it happened. This was very upsetting because my dogs are like my children and I thought that they were on the same page when I left my dogs with them. I spoke with them on the phone and over email after the fact and they refused to reimburse us for anything including the money they owed us because they didn't have change for the cash they required us to pay with. I would never use them again or recommend them to anyone.
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The_Twisted_Ear
A proud Conservative!
I'm not the Owner but know the Owner. After talking to the Owner about thepalechick comments - their are two sides. I would suggest anyone having a concern to contact the Owner to discuss thepalechick's comments. You can contact the Owner on (301-475-2449) if you would like to hear the "other side of the story."
SouthernMdRocks
R.I.P. Bobo, We miss you!
The_Twisted_Ear
A proud Conservative!
I'll forward your comments to the Owner. Naturally, he feels very bad about thepalechick comments.
wharf rat
Smilin on a cloudy day
My wife went to visit Rita today and said the new place is really nice. Rita seemed much happier with all the new space as well.
Did you use the one on Indian Bridge Road??
J
jp2854
Guest
I would recommend staying far away from the kennels and going with a pet sitter as they will come to your home where you pet is used to being and keep them in there same routine instead of being put in a cage or in an area on a concrete floor with there food and water and not being taken out very much and having accidents as they can't hold it and all the kennel will do is take the dog out of hte space hose it down an stick your dog back in there.
I do pet sitting and know how important it is to the owner to have there animal taken care of and not just shoved in a cage or crate at a kennel and be left til they decide they want to come and take your dog out just to pee and poop unless you pay a lot extra to have them spend 15min with your dog and who knows if htey will really do it or not. With a pet sitter they dedicate there time to your animal and spend time with it giving it tlc and keeping it in its familiar surroundings will keep it healthier as who knows if any of the dogs at the kennel are sick with kennel cough or any of that or if any of them go in infested with fleas as if there is any of that there your dog is adapt to end up with it too I bet.
I do pet sitting and know how important it is to the owner to have there animal taken care of and not just shoved in a cage or crate at a kennel and be left til they decide they want to come and take your dog out just to pee and poop unless you pay a lot extra to have them spend 15min with your dog and who knows if htey will really do it or not. With a pet sitter they dedicate there time to your animal and spend time with it giving it tlc and keeping it in its familiar surroundings will keep it healthier as who knows if any of the dogs at the kennel are sick with kennel cough or any of that or if any of them go in infested with fleas as if there is any of that there your dog is adapt to end up with it too I bet.
The_Twisted_Ear
A proud Conservative!
Sorry, just couldn't let this go. I fully understand that your business is "pet sitting." There are a ton of good reasons for arranging to have your loved one taken care of at home. However, it doesn't give you the right to "bad mouth" ALL Kennel's in order to promote your great service. Hope you understand.
morningbell
hmmmmmm
Use Buddy Lee, I hear he is good with the animals.
The_Twisted_Ear
A proud Conservative!
I found this local one (don't know anything about them) but their website looks great (and has a lot of information)!
Melissa's Pet Sitting - HOMEWARD BOUND
Melissa's Pet Sitting - HOMEWARD BOUND
dn0121
New Member
and Yes I have heard the same.
Also I ended up using Indian Bridge and they were very good with Sadie. She had ACL surgery in June and they were very good about keeping her calm, and not active with other dogs. She doesn't believe she had a bad leg.
J
jp2854
Guest
I am not bad mouthing them I am stating the obvious from what I have seen with my own eyes and I also did a few interviews and they say they are busy and can't guarantee anything.
The_Twisted_Ear
A proud Conservative!
And "they" would be? Are you saying ALL Kennels (they) say they are busy? Can you be more specific?
J
jp2854
Guest
you all can badmouth me all you want but I take very good care of animals I have a few people who's animals I take care of and they are always asking me to come back.
I am not going to say which kennel it is but there are never vehicles in the parking lot during the day and maybe if lucky there might be one in the lot for an hr at night. I would never take my animals to a kennel I can tell you that much as I have 0 trust in them whatsoever to take good care of my dog.
I am not going to say which kennel it is but there are never vehicles in the parking lot during the day and maybe if lucky there might be one in the lot for an hr at night. I would never take my animals to a kennel I can tell you that much as I have 0 trust in them whatsoever to take good care of my dog.