Who knows of a good law firm???

[KitKat70]

Looking to seek legal consultation against an out of state business. Long story short:

Bought item on Ebay (of course, right?)
rec'd item
2 months later - Sent item back to company for repair
1 month later - rec'd supposedly repaired item
2 months later - Send item back for repair for same issue
2 months later - company asks for shipping address
2 months later - item has not been rec'd, request refund for item, company claims item should have shipped but never provides tracking info.
1 month later - File claim through BBB, company rec'd complaint but never replied
2 weeks later (present) all company phone #'s are out of service no reply to e-mail attempts

Any suggestions would be great! Thanks.

 

[tyky]

Looking to seek legal consultation against an out of state business. Long story short:

Bought item on Ebay (of course, right?)
rec'd item
2 months later - Sent item back to company for repair
1 month later - rec'd supposedly repaired item
2 months later - Send item back for repair for same issue
2 months later - company asks for shipping address
2 months later - item has not been rec'd, request refund for item, company claims item should have shipped but never provides tracking info.
1 month later - File claim through BBB, company rec'd complaint but never replied
2 weeks later (present) all company phone #'s are out of service no reply to e-mail attempts

Any suggestions would be great! Thanks.

was this item expensive enough to hire legal representation and possibly not get anywhere with it?

 

[frogman123]

I know the perfect remedy-

S. Hotofbleach
Attorney
1-800-968-7277

 

[dave1959]

your last entry says it all, probably out of business due to bad service...

contact ebay, if you paid through pay pal you will have recourse.

did you pay by credit card ??

 

[KitKat70]

was this item expensive enough to hire legal representation and possibly not get anywhere with it?

It has cost us $1,000 so far. The item itself was $909.95.

UPDATE: Just found out through an affiliate of the sister company of the people we bought it from that they have gone out of business... The company is (I believe) privately owned so, if I'm not mistaken, we can still go after the owner... We also plan to contact Paypal and our bank to see if there is anything we can do through them to get our money back.