Metrocast Internet Usage Policy

afjess1989

Amount of F##Ks given, 0
So I call metrocast’s internet tech support about 10 mins ago to ask how many GB’s I use a month and this is what i was told “We have no way on our end to give you an exact number of that but I can give you one but we don’t trust the numbers” and mine was 60 GB’s last month and I asked how off do you think that amount is and he said “about 10% so you’re looking at about between 50 and 70 GB’s for your Total monthly usage”.

So I asked what the penalties are if you go over your bandwidth cap and I was told “well we haven’t made a decision yet as to what we are going to do”… Now yes this was a tech I was talking to but last Friday the supervisor from our local office called me and said that exacted same thing. Now how in the world can a company put in a new policy involving a usage cap and not have any penalties or ways to avoid said penalties.
 

Aerogal

USMC 1983-1995
Let's see....4 computers. 2 that are used for WoW and other online games, chatting, music, videos. 2 for personal business, FB, a few online games, PJTV, et... (and SoMDOL, of course).

Friggin guberment. I can see it now -entitlement class screaming for increases in welfare payments so they can 'afford' internet, or better yet, increasing our costs to 'help pay' for theirs. 'Cause god forbid, poor people should actually go without.
 

Sydney

Registered User
Bottom line, Metrocast sucks.

Where the hell is Comcast, Cox, Verizon?

We need them as much as we need Home Depot, to make Lowe's a decent place to shop.
 

afjess1989

Amount of F##Ks given, 0
Oh and you know what else is funny the tech i talked even said that what they are doing is not right he said if you pay for something you should be able to use it however you wish....
 

lisa8439

New Member
FaP;4479679I have never heard of this policy at all said:
this policy supposedly started yesterday... I don't see how they can enforce it if they have no way of knowing your exact usage (and a way to allow you to check your usage as well). We will undoubtedly go over, we have multiple computers and use the 'net for games, xboxlive, streaming netflix, etc.

I don't really see how there is a 'shortage' of bandwidth - seems like that is a myth that the companies have came up with to charge you more. that's just my opinion though...
 
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Goobergrl6

New Member
Where does it have this listed? I don't remember seeing anything but then again I pay the bill on-line all the time so don't pay much attention to the mail from them.
 

Dukesdad

Well-Known Member
MetroCast High Speed Internet Acceptable Use Policy

Sunday, January 02, 2011 6:15:33 PM (1/2/2011 11:15:33 PM - GMT)

Powered by SightMax.

Welcome to metrocast.com, RoxanneL will be right with you.

RoxanneL:
Welcome to Metrocast Internet/Telephone Technical Support Live Chat, my name is Roxannel.

This chat is for Internet and Phone Technical Support only. For Pricing, Billing or Cable Television Issues you will need to contact your Customer Service Office.

Can you please provide your street address

While I am looking that up please provide me with a brief description of your problem.

ME:
i'm reading the new internet usage policy and have questions.

RoxanneL:
Ok, what are your questions?

ME:
can you tell me what my average GB usage is?


RoxanneL:
We have no way of giving you that information at the moment and we will not be enforcing the policy until we have a place for you to go check your usage.

ME:
Ok. do you have a time frame for implementation?

RoxanneL:
Over the next couple of months we will be notifying our customers in advance of implementing, and I've been told, this will only affect about 1% of our customers currently.

ME
OK. Thanks!
 
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Warron

Member
I think the bandwidth problem is like the airline seat issue.

An airline knows how many seats they have on each plane, but they oversell them expecting a certain number of people to not show up. When too many show up, someone gets bumped.

Internet companies do the same thing. The company knows exactly how much bandwidth they have available and how much they flow down to each customer. But they oversell thier total bandwidth by some amount thinking alot of people wont use it much. Then suddenly people actually start using what they are paying for and the company has to limit availability because they sold more then they have.

It sort of reminds me of the insurance company method of punishing the poeple who actually make use of what they are paying for. Companies seem to want a free ride these days. They want people to pay for things they never use and then make excuses about why they can't provide what they promised when people do use it.
 

Floyd2004

-Void-
I have a usage monitor on my desktop PC. For that one PC alone I think I used something like 1TB last month.
Gaming, streaming, DLing games.
Thats just one PC, we have 5 in the house in addition to a PS3 and 360 that all game online. Yea I guess were in that 1% lol.
Useage rules suck so bad but its either suck it up or go for MUCH slower DSL.
 

Annoying_Boy

New Member
Just call out the elephant's in the room on their new bandwidth policy:

1. They could be using it to target the illegal movie and software downloader's from file sharing services.

2. One also has to wonder if they're targeting Directv's downloads. You can plug a Directv DVR into your HS Metrocast and download all sorts of movies and shows to watch, all of which are gigabytes in size.

The politicians need to do something about this garbage. On the same cable line me and every other customer can sit here all day watching huge, bandwidth sucking HD movies, but the guy who uses the same pipe and consumes a lot of Internet bandwidth is going to get punished.

What sense does that make?

:popcorn:
 

Aerogal

USMC 1983-1995
thank BO and his FCC czar for this one - Net Neutrality. This'll have the same type of impact as the credit card legislation. A promise of better, but worse costs and service.
 

afjess1989

Amount of F##Ks given, 0
I have a usage monitor on my desktop PC. For that one PC alone I think I used something like 1TB last month.
Gaming, streaming, DLing games.
Thats just one PC, we have 5 in the house in addition to a PS3 and 360 that all game online. Yea I guess were in that 1% lol.
Useage rules suck so bad but its either suck it up or go for MUCH slower DSL.[/QUOTE

well that the thing where we live right now its either cable or dial up i cant get anything else....and im in the same boat you are i play games and stream stuff...
 

Floyd2004

-Void-
and im in the same boat you are i play games and stream stuff...
But were in the 1% group :bigwhoop:
I can see this usage being ok for a single person but Cmon when you have 4-5 people in a house that use the net, its going to get over that usage mark.
 

CrashTest

Well-Known Member
But were in the 1% group :bigwhoop:
I can see this usage being ok for a single person but Cmon when you have 4-5 people in a house that use the net, its going to get over that usage mark.

To make matter worse, your usage calculator probably only counts payload and doesn't add the packet headers. And since you do a lot of streaming video and audio which uses small sized RTP packets, your overhead could be as much as your payload. In bandwidth usage calculations done by an ISP, they just count bits on the wire to include the payload and the packet headers.
 

chernmax

NOT Politically Correct!!
It's not Metrocast it's the Guberment!


On Tuesday, the Federal Communications Commission – the government department charged with regulating the U.S. broadcasting and telecommunications industries – approved new net neutrality regulations, marking the agency’s first major step toward regulating the Internet.

The story of the Internet is a tale of a network of communities that developed organically and coalesced to form a virtual society – with its own rules and norms – where social status could be formed based on the merits of one’s ideas, instead of traditional class structures.

Initially competing with services like AOL, CompuServe and Prodigy, the Internet came to be the dominant network because it was based on open standards, which could be used by anyone to create new products and services.

Many western governments, including the United States, initially took a hands-off approach to regulating the Internet. This policy helped foster a network in which ordinary people could freely debate issues and ideas, without being hampered by the limitations imposed by traditional types of media that only give a voice to a select few. The lack of regulation also meant that techies and entrepreneurs were able to innovate and create services that could compete in a truly free market.

The result has been truly astounding. Technological innovations such as the world wide web, e-mail, streaming video, Internet telephony, online shopping, and social networking have had a profound impact on the way we live our lives. Given the outstanding success of this largely unregulated medium, it is no wonder that previous attempts at imposing top-down controls over the Internet have been met with stiff opposition, especially from people who witnessed the bottom-up development of online communities.

The first major attempt by the U.S. government to enforce state control came in the form of the Telecommunications Act of 1996. Part of the Act, which was later struck down on first amendment grounds, tried to impose decency and obscenity standards, similar to those required of broadcast television stations.

In response, Grateful Dead lyricist and founder of the Electronic Frontier Foundation John Perry Barlow said it was time to “dump some tea in the virtual harbor” and penned what he called, “A Declaration of the Independence of Cyberspace.”

“Governments of the Industrial World…… On behalf of the future, I ask you of the past to leave us alone. You are not welcome among us. You have no sovereignty where we gather,” he wrote. “I declare the global social space we are building to be naturally independent of the tyrannies you seek to impose on us.”

Government, however, does not like things it can’t control and for the past decade the FCC has been looking for an opening. Just as advocates of central planning use global warming as a means to impose government intrusion into the economy, regulatory bodies such as the FCC are using the issue of net neutrality to support their agenda.

In a press release about Tuesday’s decision, the FCC says it acted to “preserve the Internet as an open network enabling consumer choice, freedom of expression, user control, competition and the freedom to innovate.” But the Internet is already free and even if some of these core values of the Internet were under threat, freedom is not something imposed by government. It is something that needs to be protected from government.

Net neutrality advocates argue that while any information sent over the Internet has historically been given the same priority, new technologies have given Internet Service Providers (ISPs) the means to evaluate and discriminate against the different pieces of information being sent over the network (known as traffic management practices). They worry that companies will use this power to begin charging for preferential access to certain sites and services, which would have a detrimental effect on innovation and freedom of speech.

This argument is not without merit. Part of the reason the Internet has been so successful is its neutrality. Government websites are given the same priority as personal blogs and new technologies can compete on an equal playing field. If some sites were sped up at the expense of others and some pieces of software were given preference over others, it would certainly threaten technological innovation and free expression.

But the FCC’s new policy is largely a solution to a hypothetical problem. There have been few examples of companies engaging in this type of behaviour and certainly nothing on the scale of slowing down huge swaths of the Internet.

The FCC also has an incentive to expand its mandate. Originally intended to regulate broadcasters, it has been working hard to extend its reach to cover cable, satellite, and Internet companies as well. And if Republicans are unable to pass legislation that stops the FCC from regulating the Internet, it likely won’t stop here. There have already been calls for neutrality regulations to be applied, not just to ISPs, but to search engines, devices, and applications as well.

The FCC has framed its decision in the rhetoric of “freedom,” “openness,” and “competition.” This should not fool anyone. As the history of the Internet shows, free speech and free markets take place in the absence of government coercion. Imposing more controls on the Internet will have the opposite effect.

Read more: Jesse Kline: FCC imposes net restrictions and calls it freedom | Full Comment | National Post
 
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