SG_Player1974
New Member
Anyone else having internet problems since earlier this afternoon? A lot of people in my area (Hollywood) are saying their's has been intermittent or down for most of the afternoon.
Metrocast Internet Problems??
- Thread starter SG_Player1974
- Start date
You should call them and threaten that you are going to cancel.
No problems here.
SG_Player1974
New Member
Ugg... Can't get that where I am at.
Bummer.
MarieB
New Member
Wireless? I don't know. My dad set it up years ago.
SG_Player1974
New Member
Just a quick update....
Turns out that a simple reset of the modem fixed the issue however, it was a bit more interesting.
I called Metrocast and was told, in so many words, that "occasionally" ANY modem will lose contact with their servers and a reset would be required to re-establish comunications. So, if your modem looks fine but... your internet is down, you will have to reset the modem.
Turns out that a simple reset of the modem fixed the issue however, it was a bit more interesting.
I called Metrocast and was told, in so many words, that "occasionally" ANY modem will lose contact with their servers and a reset would be required to re-establish comunications. So, if your modem looks fine but... your internet is down, you will have to reset the modem.
Goldenhawk
Well-Known Member
...Maybe so, but it should be rather rare. Mine is currently showing 36 days uninterrupted up time.
Your modem probably has a built-in status page; my Motorola Surfboard has a config page at
http://192.168.100.1
The Signal page there has information on errors on each of the eight download and two upload channels; excessive errors on one channel indicate some kind of line problem. It also has a Log page showing recent failures and status changes.
Do some research on your own modem, and you may find something useful.