Lowes has gotten much better. Can't put a date on it, but they added staff and must have trained their people in customer service.Drove by the deserted McKay's strip and noticed one of those small stores down on the end had a True Value sign above it. New standalone hardware store? I miss lunchtime hardware runs. Plus Lowes blows.
Lowes has gotten much better. Can't put a date on it, but they added staff and must have trained their people in customer service.
It's still a "big box" store but people there have been more helpful and with the "My Lowes" and Lowes CC I have not had an issue returning anything - from a failed power tool to excess material.
Even if I don't mind walking 1/4 mile to buy a screw, I still can't handle the vehicular war zone getting in and out.
Right up Rt. 5 is Dyson's, the best hardware/lumber store in the county!