Jake and Al's was a terrific restaurant with wonderful food...and a terrible waitstaff problem. If you sat at the bar, your meal would be prompt, hot, and delicious. If you sat at a table it would be cold and congealed, and you'd wait endlessly for drink refills. There were a couple of service exceptions, but the norm was that the floor waitstaff were incompetent.
Patuxent Bar & Grill - the first time we went, Monello and I were like, wow! So we recommended it as a Friday night Heathen location...and pfft. Not terrible, but definitely underwhelming. The third time was just annoying and we never went back.
J&A's problem was staff; PBG's problem was everything.
It's a great location and any restaurant should do well in that spot, but they have to get their staffing under control, train them and manage them. I'm not yet willing to say that it's just a kiss of death location, like the place across from Tiki Bar and the old Perkins in Leonardtown.