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Thread: Landline Providers

  1. #11
    Throwing the deuces RareBreed's Avatar
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    We finally got our phone and internet back. It had been out since Wednesday night/Thursday morning. The technician said something in the box on the street needed to be replaced. Apparently when the other technicians came out over the last few months, they just reset it and didn't replace it. Hopefully this takes care of the issue and we won't have any more monthly outages.

  2. #12
    Registered User willie's Avatar
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    Quote Originally Posted by Goldenhawk View Post
    I gave up on Verizon a few years ago. I signed up with Ooma premiere, which uses my high-speed internet for "voice over internet protocol" (VOIP). Far less expensive per month ($100 hardware, plus $10/month compared to ~$40/month), no worse downtime than whatever you have with your internet service provider (for me, it's been no worse than a couple hours once or twice a year - I can live with that), and tons of cool features like free long distance, voicemail to my email inbox, automatic NoMoRoBo junk call blocking, much more. I love it and have been very satisfied.

    https://www.ooma.com/telo/premier-home-phone-service/
    I have had Ooma for several years and quite satisfied. You pay only the taxes that have been between 3.46 to $5.50. The only problem has been Comcast. We lose internet way too often.

  3. #13
    Throwing the deuces RareBreed's Avatar
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    Quote Originally Posted by Goldenhawk View Post
    I gave up on Verizon a few years ago. I signed up with Ooma premiere, which uses my high-speed internet for "voice over internet protocol" (VOIP). Far less expensive per month ($100 hardware, plus $10/month compared to ~$40/month), no worse downtime than whatever you have with your internet service provider (for me, it's been no worse than a couple hours once or twice a year - I can live with that), and tons of cool features like free long distance, voicemail to my email inbox, automatic NoMoRoBo junk call blocking, much more. I love it and have been very satisfied.

    https://www.ooma.com/telo/premier-home-phone-service/
    Right now, we have DSL so until we can get better internet, Ooma doesn't sound like an option for us.

  4. #14
    Quote Originally Posted by RareBreed View Post
    We finally got our phone and internet back. It had been out since Wednesday night/Thursday morning. The technician said something in the box on the street needed to be replaced. Apparently when the other technicians came out over the last few months, they just reset it and didn't replace it. Hopefully this takes care of the issue and we won't have any more monthly outages.
    They had to replace a circuit board in the box on our building, at least on pair of conductors, and "something in the box on the street" a couple weeks ago to get our phone/internet back up too.

    But we're so remote that there are no other options than Verizon, and even then, only a T1... ;-(
    You can't be a real country unless you have a beer and an airline. It helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer. -Frank Zappa

  5. #15
    Quote Originally Posted by RareBreed View Post
    The technician said something in the box on the street needed to be replaced. Apparently when the other technicians came out over the last few months, they just reset it and didn't replace it. Hopefully this takes care of the issue and we won't have any more monthly outages.
    I've lost count of the number of phone and cable interconnect boxes I have seen that are exposed, covered with a trash bag, or just about toppled over due to damage.

    The BandAid approach is going to collapse very soon!

  6. #16
    Quote Originally Posted by RareBreed View Post
    Thanks we will look into that.
    fi you are using Verizon for both phone and internet, switching to a new ISP isn't gong to solve your problem.
    As long as you are using the same wires and switches you are going to have the same problem.

    There is no other explanation than a hardware or wiring issue for such routine outages, not if they are as regular as you say.
    Have you noticed if the weather is a factor (wet, windy, cold, hot)?
    You need to address the route cause of your service outage. Just remember, Verizon only owns up to your house, you are responsible for the other pieces (inside the house).
    Next time the technician DOES come out, ask them what they did to restore service. Get as much information out of them as possible.
    The only difference between COMCAST and Verizon, is the wire and switches. The cable is most likely newer. Once it's decoded off the cable, it's routed through Verizon for voice.
    Your signature can not be longer than 100 characters - BS

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