I'm on the SMECO CoolSentry $50 program, where I get a $10 discount for 5 months each year. I noticed that on my August bill they applied a CoolSentry credit, but it was less than the agreed upon $10 amount. I figured it was because the billing cycle was for only 26 days and that they would make up for it the next month. NOPE.
Just called them and they gave me a credit for the difference. Not sure what caused it--was it systemwide or just a glitch on my particular bill, but if you have CoolSentry make sure that you've received the agreed upon discounts.
Just called them and they gave me a credit for the difference. Not sure what caused it--was it systemwide or just a glitch on my particular bill, but if you have CoolSentry make sure that you've received the agreed upon discounts.