Ok, I really REALLY need to vent...
I am sooo Ticked Off at people these days who are involved in Customer Service related positions or worse yet.. those who own their own businesses and treat "new" customers like crap..
Scenario... 2 weeks ago called a Wedding Decorator 4x and left 3 messages, 1st one of Friday, went all the way to Tues (called 2x one day).. Finally got a return call on Thursday, to hem and haw that they didnt "know" if they could help me. I finally said, "you know what? nevermind"..
Saw an ad in the paper Enterprise on Wed for a handyman service. Called the guy on Wed he answered the phone, said he would come out and assess my situation and talk to me, but was in the middle of something and would call me back that evening. SATURDAY morning he finally calls..will come at 12noon.. No show, no call .. nothing..
Last one.. my cleaning service .. Do a great job! .. have had them for almost a year.. Just last week was the very first time they have actually showed up on time. Every time its been 1 - 2 hours late.. with excuses.. Finally hubby said something to them about being prompt. I hope they've got the hint..
Ok, now whats the deal with people? Is there THAT much business that people can act and do as they choose? I'm baffled. I would never and have never treated people like that. And I've been in customer service oriented jobs before.
Thank you for letting me vent..I'm done
I am sooo Ticked Off at people these days who are involved in Customer Service related positions or worse yet.. those who own their own businesses and treat "new" customers like crap..
Scenario... 2 weeks ago called a Wedding Decorator 4x and left 3 messages, 1st one of Friday, went all the way to Tues (called 2x one day).. Finally got a return call on Thursday, to hem and haw that they didnt "know" if they could help me. I finally said, "you know what? nevermind"..
Saw an ad in the paper Enterprise on Wed for a handyman service. Called the guy on Wed he answered the phone, said he would come out and assess my situation and talk to me, but was in the middle of something and would call me back that evening. SATURDAY morning he finally calls..will come at 12noon.. No show, no call .. nothing..
Last one.. my cleaning service .. Do a great job! .. have had them for almost a year.. Just last week was the very first time they have actually showed up on time. Every time its been 1 - 2 hours late.. with excuses.. Finally hubby said something to them about being prompt. I hope they've got the hint..
Ok, now whats the deal with people? Is there THAT much business that people can act and do as they choose? I'm baffled. I would never and have never treated people like that. And I've been in customer service oriented jobs before.
Thank you for letting me vent..I'm done