New SS Office to Open in Charlotte Hall

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DeeJay

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The Social Security Administration (SSA) is pleased to announce the opening of a new office at 30071 Business Center Drive in Charlotte Hall, MD on April 11, 2011 to provide better service to the residents of southern Maryland. The office hours will be 9am – 4pm Monday through Friday.

Residents living in certain ZIP codes that were previously serviced by the Suitland office will now be serviced by the Charlotte Hall office. The new service area for the Charlotte Hall office by ZIP code is as follows:

20606 20608 20609 20610 20611 20612 20615 20617
20618 20619 20620 20621 20622 20624 20625 20626
20627 20628 20629 20630 20632 20634 20635 20636
20637 20639 20640 20643 20645 20646 20650 20653
20656 20657 20658 20659 20660 20661 20662 20664
20667 20670 20674 20676 20677 20678 20680 20682
20684 20685 20686 20687 20688 20690 20692 20693

Periodically, SSA analyzes its network of community-based offices to ensure that service is consistent throughout the area being served. Currently, the complex of three offices that serve the residents of Prince George’s, Charles, Calvert and St. Mary’s counties (Landover, Seabrook and Suitland) are all located in Prince George’s County, the northernmost county in the service area. However, over 55% of the service area population lives in the southern tri-county area. A single contact station in each of the southern counties has been operating on a limited-hour basis (two days per week maximum), but they have not provided an adequate level of service for the residents in these growing communities. To provide full time service to the residents of this area, SSA has relocated the business operation of the Landover office to Charlotte Hall, reassigned ZIP codes from Suitland to Charlotte Hall, and re-drawn the service areas of Seabrook and Suitland to include the Landover ZIP codes.

By opening this office in Charlotte Hall, the residents of southern Maryland will receive daily full-time service with significantly less waiting time than they experienced in the contact stations and save an average of 40 miles round-trip. The part-time service provided at contact stations in the following locations – the Calvert County Office of Aging, the College of Southern MD in St. Mary’s County and the Richard Clark Senior Center in Charles County will end on May 31, 2011.

Although specific ZIP codes define SSA service areas, residents may choose to conduct their Social Security business at any office. For members of the public who do not need to visit a field office, anyone with access to an Internet connection may conduct business online at socialsecurity.gov. Visitors can apply for benefits, request a new Medicare card, get a Proof of Income letter, change their address or phone number, get directions to Social Security offices, download publications or arrange for other services in an easy-to-use, secure and convenient internet website.

Social Security business can also be conducted by calling our toll free number 1800-772-1213. Representatives can answer specific questions from 7 a.m. to 7 p.m. Monday through Friday. We also provide information by automated phone service 24 hours a day.
 
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