Hard to believe that these moving scam companies still continue to exist/thrive...
Order Prohibits Swift Van Lines from Refusing to Deliver Consumers' Goods
BALTIMORE (November 27, 2017) – Maryland Attorney General Brian E. Frosh announced today that his Consumer Protection Division has filed charges against Swift Van Lines, LLC (formerly known as Revolution Moving and Storage, LLC), a household goods moving company based in Hyattsville, and its owner, Juan Carlos Martinez, for charging consumers several times the amount the company estimated it would cost to move consumers' goods, and then driving off with consumers' goods if they did not pay the increased demand. Under Maryland law, when a move takes place within the State, a moving company cannot refuse to deliver consumers' household goods after they've been loaded on the truck. Maryland law also places limits on how much movers can charge consumers above their estimates—in most cases movers cannot charge more than 125% of the estimate.
The Division obtained a temporary order from Prince George's County Circuit Court on November, 21 that prohibits the company from failing to deliver consumer goods.
"Moving companies operating in Maryland cannot hold a consumers items hostage," said Attorney General Frosh. "Once a mover has loaded a consumers' goods onto the truck, they must deliver the items to their new home for moves within the State of Maryland."
The Attorney General alleges that Swift Van Lines, LLC ("Swift") gave consumers low estimates for moving services, but drastically increased its prices after it loaded customers' items onto its trucks—sometimes charging several times the estimate. The Attorney General further alleged that if consumers refused to pay the increased amounts, Swift refused to deliver the items and instead drove off with the goods still on its trucks. The charges allege that Swift's practices violate both the Maryland Consumer Protection Act and the Maryland Household Goods Movers Act.
The charges seek an order that would permanently prohibit Swift and Martinez from refusing to deliver consumers' goods and from committing further violations of law, as well as an order requiring Swift to pay restitution to consumers harmed by its alleged unfair and deceptive practices. The charges also seek to impose civil penalties for the alleged violations of the Consumer Protection Act.
Consumers with complaints against Swift Van Lines, LLC, Revolution Moving and Storage, LLC, or Juan Carlos Martinez may call the Consumer Protection Division at 410-576-6569, file a complaint online at https://www.marylandattorneygeneral.gov, or write to the Consumer Protection Division at 200 St. Paul Place, 16th Floor, Baltimore, Maryland 21202.
Order Prohibits Swift Van Lines from Refusing to Deliver Consumers' Goods
BALTIMORE (November 27, 2017) – Maryland Attorney General Brian E. Frosh announced today that his Consumer Protection Division has filed charges against Swift Van Lines, LLC (formerly known as Revolution Moving and Storage, LLC), a household goods moving company based in Hyattsville, and its owner, Juan Carlos Martinez, for charging consumers several times the amount the company estimated it would cost to move consumers' goods, and then driving off with consumers' goods if they did not pay the increased demand. Under Maryland law, when a move takes place within the State, a moving company cannot refuse to deliver consumers' household goods after they've been loaded on the truck. Maryland law also places limits on how much movers can charge consumers above their estimates—in most cases movers cannot charge more than 125% of the estimate.
The Division obtained a temporary order from Prince George's County Circuit Court on November, 21 that prohibits the company from failing to deliver consumer goods.
"Moving companies operating in Maryland cannot hold a consumers items hostage," said Attorney General Frosh. "Once a mover has loaded a consumers' goods onto the truck, they must deliver the items to their new home for moves within the State of Maryland."
The Attorney General alleges that Swift Van Lines, LLC ("Swift") gave consumers low estimates for moving services, but drastically increased its prices after it loaded customers' items onto its trucks—sometimes charging several times the estimate. The Attorney General further alleged that if consumers refused to pay the increased amounts, Swift refused to deliver the items and instead drove off with the goods still on its trucks. The charges allege that Swift's practices violate both the Maryland Consumer Protection Act and the Maryland Household Goods Movers Act.
The charges seek an order that would permanently prohibit Swift and Martinez from refusing to deliver consumers' goods and from committing further violations of law, as well as an order requiring Swift to pay restitution to consumers harmed by its alleged unfair and deceptive practices. The charges also seek to impose civil penalties for the alleged violations of the Consumer Protection Act.
Consumers with complaints against Swift Van Lines, LLC, Revolution Moving and Storage, LLC, or Juan Carlos Martinez may call the Consumer Protection Division at 410-576-6569, file a complaint online at https://www.marylandattorneygeneral.gov, or write to the Consumer Protection Division at 200 St. Paul Place, 16th Floor, Baltimore, Maryland 21202.
