Atlantic Broadband issues?
- Thread starter glhs837
- Start date
I had connection issues Thur-Sat. Cleared up not long after I scheduled a service tech to come by.
My latest issue is with my cable/DVR box. Takes approx 2 minutes for the channel to actually change after I enter the new channel.
My latest issue is with my cable/DVR box. Takes approx 2 minutes for the channel to actually change after I enter the new channel.
I'd have thunk they would have been worked most of that out by now. :shrug:
Agee
Well-Known Member
One would thunk... Seems, Metro-cast would have offered a "turn-key" package as far as the cable network :shrug:
Are the wires in question all run within the house? Not sure your Coax (wires) would just go "bad"... but if it fixed the problem
hitchicken
Active Member
Are the wires in question all run within the house? Not sure your Coax (wires) would just go "bad"... but if it fixed the problem
Fixed many a coax at the connection point into the house helping seniors. The center copper conductor darkens or oxidizes. Disconnect, scrape clean, put back together. Easy, peezie. Not always the problem, but it needs to be checked with old coax.
We have been having issues for a while now in the 7th district, but had gotten really bad in the last month or so. Tech has been to my house twice and next door 3 times. After trying to tell me it was my equipment and all that checked out okay it must be in the lines on the pole. Another tech will need to be sent out to check that and will be 7-10 days before that can be done. Getting frustrating paying the amount I do only to have the internet work when it wants to.
I expect he will tell me today the same thing it has been the past two times. The WAN outgoing signal strength (dBmV) is too high and the modem/router keeps continually resets itself. They've not isolated the exact problem yet, they just keep installing new connectors and splitters until the level falls below the reset point.
I'm waiting for them to tell me I need to run a new coax from my house to the pole. Wouln't be too bad except that the first four feet of cable is underneath a concrete patio, and the previous owners didn't run it through a conduit.
I'm waiting for them to tell me I need to run a new coax from my house to the pole. Wouln't be too bad except that the first four feet of cable is underneath a concrete patio, and the previous owners didn't run it through a conduit.
glhs837
Power with Control
There is a method using a pressure washer that would let you put a conduit under the slab without disturbing it.
I'll look into that. Hopefully the cable is beneath and not in the concrete. I will still have to chip the concrete away where the cable comes up along the wall though.
glhs837
Power with Control
True, but you will need that for the conduit to exit the earth and hit a service elbow junction before entering the house, right?
https://www.mayerelectric.com/127796/Category/Service-Entrance-Elbows
Actually the bright orange coax pops up through the concrete, over 24" and up 18" where it enters the box mounted to the side of the house.
Fortunately I don't have to worry about that. The problem is out on the pole. Unfortunately, he now hands it off to a different section of the service department (the bucket truck guys). He is a ConnectOne subcontractor and the bucket truck guys are MetroCast/AtlanticBroadband, and the two groups don't talk to each other. The company line is it could be as soon as 24 hours before the bucket truck guys can come out.
I'm pretty sure they do. I guess it is better than getting stuck with Comcast. My problem was that they didn't accept Amex like Metrocast did. Maybe they told me this in a paper statement. But, since I never open paper statement's because I had autopay for many years, how would I know. After they shut me off I called and asked why they didn't try to call. She says, we tried to contact some of our customers. Nice that they waived the late fee
Sling is owned by Dish Network and my Sling trial experience left a bad taste in my mouth.
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I was just reading a Letter to the Editor in my hometown paper where the person was basically saying this is a case of age discrimination. There are still many senior citizens that do not have computers and or email, and this amounted to a tax on the elderly.
jazz lady
~*~ Rara Avis ~*~
Did you just call @Airgasm OLD?
But I agree many people, especially older ones, still prefer to do billing and payments through the mail via printed statements and checks. Not me - everything I do is online. I cannot remember the last time I wrote a check. I have only one check for my bank account and it is in my wallet just in case of emergency.
My first year with ABB is almost up and can't remember if the $99.99/month deal lasted for one or two years. But the fees have definitely crept in. All told, that $99.99 special now costs me $125+ a month.
As far as connection issues, not many in my neck of the woods. Annoyances when it goes down but doesn't last long as far as I know.
