Before I waste time calling Atlantic Broadband ---

[SamSpade]

I want to swap the boxes attached to two TVs - one has a TiVo and the other, the regular old cable box.

Can I just switch 'em, or do I have to call ABB with data and MAC addresses and all that stuff?

 

[glhs837]

Just boxes already on your service from one room to the other? Dont think you need to.

 

[SamSpade]

Didn't think so either, since I am pretty sure I've done it once before.
Since wife is sure I do need to call, I will probably have to do it anyway and waste time on the line.

 

[Ken King]

Unless your devices (TVs) have a specific MAC Address that ABB needs why would you need to contact them? It would be the same as buying a new TV, I am sure they don't care nor would they need to know about it.

 

[Aimhigh2002]

I want to swap the boxes attached to two TVs - one has a TiVo and the other, the regular old cable box.

Can I just switch 'em, or do I have to call ABB with data and MAC addresses and all that stuff?

The service address is the same for both- you shouldn’t need to call. They will both still be on the same network- the location within the home won’t matter.

 

[SamSpade]

Unless your devices (TVs) have a specific MAC Address that ABB needs why would you need to contact them? It would be the same as buying a new TV, I am sure they don't care nor would they need to know about it.

You know that - I know that - my wife is convinced without the say so from ABB, she will lose all her shows on the TiVo.
I'm just asking.

 

[Ken King]

You know that - I know that - my wife is convinced without the say so from ABB, she will lose all her shows on the TiVo.
I'm just asking.

Swap them and tell her how miserable it was dealing with ABB over the phone to find out what you already knew.

 

[Grumpy]

You want Kenny's number so your wife can call him?

 

[SamSpade]

Swap them and tell her how miserable it was dealing with ABB over the phone to find out what you already knew.

 

[Ken King]

You want Kenny's number so your wife can call him?

301 475-8008

 

[SamSpade]

Swap them and tell her how miserable it was dealing with ABB over the phone to find out what you already knew.

BTW - that worked great.