CD/DVD drive question..

[JLS]

Hi gang.. My dvd/cd drive - will burn cd's but when I try to install new software - I've tried going thru the explorer and I've tried doing "Run" and nada. Is something somewhere clicked off or something or does this sound just like the drive itself? Thanks for any help.

 

[BoyGenius]

Hi gang.. My dvd/cd drive - will burn cd's but when I try to install new software - I've tried going thru the explorer and I've tried doing "Run" and nada. Is something somewhere clicked off or something or does this sound just like the drive itself? Thanks for any help.

Most name brand systems such as Dell and HP etc all come with a diagnostics CD/DVD you can run to test all the hardware components. You can also download the program from their sites and burn it to a disk. Boot the system up with that disk and let it run diagnostics on the drive.

 

[Ken King]

Autoplay Repair Wizard
http://www.microsoft.com/downloads/d...displaylang=en
or
Download details: Autoplay Repair Wizard
The Microsoft AutoPlay Repair Wizard scans your computer devices to find defective AutoPlay settings, and attempts to fix those it finds.
Supported Operating Systems: Windows Server 2003, Windows XP

Why doesn't AutoPlay work?
Troubleshooting Windows XP, Tweaks and Fixes for Windows XP

 

[MissKitty]

Hi gang.. My dvd/cd drive - will burn cd's but when I try to install new software - I've tried going thru the explorer and I've tried doing "Run" and nada. Is something somewhere clicked off or something or does this sound just like the drive itself? Thanks for any help.

Sometimes software needs to be copied to your hard drive first, then installed.