Crazy laptop

Lexib_

Blah.. Blah...Blah
Just a question. I just bought a new laptop a couple of months ago. When I use the laptop it gets so hot it turns off. Should I return it or am I doing something wrong ?
 

The_Twisted_Ear

A proud Conservative!
Could be a lot of things. Can you be more specific? Is it getting real hot near the battery, keyboard, USB port(s), power plug, etc.? Do you run it on a flat surface or on something like a towel?
 
P

Patch Tuesday

Guest
Just a question. I just bought a new laptop a couple of months ago. When I use the laptop it gets so hot it turns off. Should I return it or am I doing something wrong ?

Unless you're blocking the fan port, no laptop should ever get so hot that it turns off...

If it does, I'd get rid of that model quick and make them replace it...

:popcorn:
 

Mikeinsmd

New Member
Just a question. I just bought a new laptop a couple of months ago. When I use the laptop it gets so hot it turns off. Should I return it or am I doing something wrong ?
Are you female? If yes, do you set it on your lap? If yes, maybe it's a boy laptop & gets excited. Maybe it's a lesbian girl laptop and gets excited. You're welcome.
 

stew77

New Member
i have 2 laptops & both have a cooling pad under them...i have no problems. If my laptop tu:bigwhoop:rned off from heat, i would return it! could cause fire!!!
 
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Unless a cooling vent is blocked and/or a fan is gone it is possible for it to get hot enough to shut down via a overheat condition detected by a thermistor...

Call the manufacturer service department and open up a trouble call - they should resolve it if it's under warranty.
 

Lexib_

Blah.. Blah...Blah
Well... just got off the phone with gateway tech support. They advised me that it would be either the battery or ac cord. So I took the battery out and am using the ac adapter to the power outlet. I should know in a day or so the outcome. If not the power cord it is the battery.. They will send me a new battery. If that doesn't work.... its the dreaded shipping of the laptop for repair....... I checked and I did find some dust in the battery area but nothing anywhere else.

Thanks for the tips... I'll let yall know

Lexib _
 
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