I recently took my truck to Hermanville Car Wash which a Nissan Titan to have it washed but, instead of a clean truck I ended up with a smashed front bumper. I watch them pull my truck into the wash area through the windows in the liquor store. As they pulled the truck in they ran the front bumper into the wall because, the building is too small the drive a vehicle straight into the wash area, so they have to maneuver the vehicles into the wash area. When the I realized the attendants had ran my truck into the wall I notified the Manager/Owner of the car wash as to what had happened and he kind of ignored it so once my truck came out of the wash area I went out to see if my truck had been damaged. As I approached my truck the wash attendant jumped out of the truck and ran around to the passenger side of the truck and proceeded to dry the front corner of the truck and block me from seeing the damaged area of my truck. After arguing with the attendant to get him to move and him pretending that he didn't know what I was saying because he didn't speak English I finally got him to move after threatening to kick his a#*. To my surprise my front bumper was jacked up and I only had the truck since July 2009. What makes it even better is now he speaks English he says "we didn't do it, it was already like that" now I’m pissed. I go back and talk to the manager who is Mohamed Quashi and he says he talked to the attendant and he said he didn't do it even though I watch them do it. I called St. Mary's Finest and they responded but, couldn't do anything because, it would be a civil suit. But after the officer showed up Quashi agreed to pay for the damages. The day after the incident I took Quashi a copy of the estimate and he told me that he gave my Insurance Co. all of his insurance information. To make a long story short I contacted my insurance Co. while I was waiting for the cops to show up and they contacted Quashi about the incident and he denied everything and I found that out a week later when I contacted my insurance Co. to do a follow up to see when I could take my truck in to get it fixed. Once I found that out I went back to talk to Quashi about the damages and he made offers of free car washes and paying half of the repairs. I could pay to have it fixed myself but at this point I’m taking him to court even though it might cost me a little more in the long run. This guy needs to be responsible for what happens at his business instead of collecting our money and stealing at the same time. If anybody else has had problems with the Hermanville Car Wash contact me. Pass this info on and save yourself and your friends a lot of trouble, drive a little further and go to Cheseldines Car Wash.