I have been happy with them. I worked with Scott (owner/manager) many years ago to purchase a new pop-up camper when he worked at an RV dealership in the Forestville/Suitland area. More recently (about 2 years ago), we purchased a used travel trailer from Economy RV. We saw the trailer on line and went to the dealership. We put a deposit down on it and came back a few days later to finish up the paperwork. Scott gave us the discounted price because they were having a big sale on the day we came back to finish up the purchase, even though we could have paid the original price that it was being sold for. I have not used their service department, but I would hope that it is also a good experience. Good luck if you are purchasing something!