They rock! My daughter's Christmas travel plans changed, so I had to cancel her old ticket and rebook a new one. So, like a dummy, instead of changing the original ticket, I booked a new one, then called Expedia to cancel the old.
Well. The old ticket was nonrefundable, but they'll give you a credit - after they take out the $100 cancellation fee, of course. So the Expedia gal cancelled my new ticket for free (since it had just been purchased 5 minutes before), changed my old ticket to the new itinerary, and gave me a $100 coupon to use next time I book to make up for the change fee!
I thought that was pretty cool. Plus I figured buying a ticket one week from the travel date would cost me an arm and a leg, but it was only $187.
Well. The old ticket was nonrefundable, but they'll give you a credit - after they take out the $100 cancellation fee, of course. So the Expedia gal cancelled my new ticket for free (since it had just been purchased 5 minutes before), changed my old ticket to the new itinerary, and gave me a $100 coupon to use next time I book to make up for the change fee!
I thought that was pretty cool. Plus I figured buying a ticket one week from the travel date would cost me an arm and a leg, but it was only $187.