Don't get me started on Waldorf Ford service dept... I don't let anyone touch my car or truck unless the work is recall or something way out of my scope.
I have a '95 Mustang GT and it has had 3 recalls, 1) hood separation 2) emergency brake 3) radiator fan relay.
I took the car to them for the hood sep. I said no rush, it's my toy and rarely driven. They commented on how nice/clean it was. I go back 2 days later to pick it up and everything under the hood was covered in fiberglass dust! My engine is a spotless 331 stroker and when I saw that I was a little p*ssed. They brought it back in and blew most they could out. I ended up cleaning the rest out myself.
When I brought it in for the e-brake. I said the same thing, no rush. Again they said my car was imaculate. I pick up the car, go to put on my seatbelt, and the latches were gone! Apparently, when Johnny wanna-be mechanic put the center console back in he neglected to pull the seatbelt latches out from underneath. So, the car had to back in and get pulled apart and I had to pick it up the next day.
For the the fan relay, when they were done installing the new relay, it was zip-tied on and hitting the water pump pully bolts! I said, don't touch it, I'll fix it my self!