Help with "file damaged" message

D

DQ2B

Active Member
I fequently get "file damaged" when I click on a pdf file on my home computer but am able to get the file on my work computer. Anyone know what might be the problem on the home computer?
 
TurboK9

TurboK9

New Member
DQ2B said:
I fequently get "file damaged" when I click on a pdf file on my home computer but am able to get the file on my work computer. Anyone know what might be the problem on the home computer?
Click to expand...

Are you opening the SAME file (IE off a USB drive or the web)? Or are you working with two different local copies, one on each machine? If it is the latter, well, the copy on your home 'puter may be damaged, pure and simple, make a copy from your work PC and transfer to home.

If that isn't the problem, I'd make sure you are running the same reader software and version (Both Adobe Reader 9.0, for instance, Not one FoxIt and one Adobe) and if you are say, opening it with the full Acrobat, that could make a difference.
 
D

DQ2B

Active Member
TurboK9 said:
Are you opening the SAME file (IE off a USB drive or the web)? Or are you working with two different local copies, one on each machine? If it is the latter, well, the copy on your home 'puter may be damaged, pure and simple, make a copy from your work PC and transfer to home.

If that isn't the problem, I'd make sure you are running the same reader software and version (Both Adobe Reader 9.0, for instance, Not one FoxIt and one Adobe) and if you are say, opening it with the full Acrobat, that could make a difference.
Click to expand...

I've had the message both from links on a website and from email attachments.
 
Mongo53

Mongo53

New Member
I've gotten this often with Adobe Reader, trying to read temp files by double clicking on attachments in e-mails or webpages. The computer downloads the files to a temporary directory with a temporary name, when you try to open it directly from the webpage or an e-mail. I don't know why this would cause a problem, but it seems to happen the most often with web sites that have some bandwidth issues. So I guess, there may be an issue with trying to open the file before its fully available during the download, or maybe some sort of rights/security issue with temp files in a temp directory.

If I download the file to a local directory on my hard drive, then open it, it seems to almost always clear up any "File Damaged" messages or issues.

As well, the latest version of Adobe is good advice.
 
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