iCloud Problem

PsyOps

Pixelated
My daughter got her own phone and returned an iPhone 5 she was using to me. She establish an iCloud account that the username email account no longer exists. I am trying to switch the iCloud app to a different account to log in to iCoud so I can get the stupid iCloud login prompt to stop popping up every time I do something. But, it appears the only way I can delete that account is to be able to log into it. But logging in is impossible because the account no longer exists. Is there a way around this? I can find nothing googling this.
 

LibertyBeacon

Unto dust we shall return
Since you didn't provide any information whatsoever as to what the solution to your problem is, perhaps you're better off deleting the thread rather than leave the dingleberry hanging. There could be others having this issue who could benefit from your experience.

Then again, since you are a cowardly sissy-boy, you'll never see this.

:howdy:
 
Never mind... I think I got I got it solved.

Good, I'm glad you were able to figure it out fairly quickly.

For my own curiousity: Was it an activation lock issue? Was Find my Phone turned on meaning that in order to log out of that account you had to enter the password for it?

You said the account no longer exists, but if the phone was still logged into it then it (the iCloud account) did still exist. The email account that was used as the login name for the iCloud account (and as a contact email for it) may no longer exist, but the iCloud account would still exist. A lot of things use an email address as a login name, and it remains the login name (unless changed) even if that email address is closed somehow.

If this was an activation lock issue, that's how it's supposed to work - it's to protect against someone being able to steal your device and use it themselves. It makes it more of a hassle to steal them and then make use of them. We were recently able to find and recover a device that had been stolen from a family member because of this function. If you switch on Find my Phone (or iPad or Watch), you better make sure you remember the password for your account (or the special key that Apple gives you when you set up 2-factor authorization) or there's a good chance you're gonna be screwed at some point.
 

PsyOps

Pixelated
Good, I'm glad you were able to figure it out fairly quickly.

For my own curiousity: Was it an activation lock issue? Was Find my Phone turned on meaning that in order to log out of that account you had to enter the password for it?

You said the account no longer exists, but if the phone was still logged into it then it (the iCloud account) did still exist. The email account that was used as the login name for the iCloud account (and as a contact email for it) may no longer exist, but the iCloud account would still exist. A lot of things use an email address as a login name, and it remains the login name (unless changed) even if that email address is closed somehow.

If this was an activation lock issue, that's how it's supposed to work - it's to protect against someone being able to steal your device and use it themselves. It makes it more of a hassle to steal them and then make use of them. We were recently able to find and recover a device that had been stolen from a family member because of this function. If you switch on Find my Phone (or iPad or Watch), you better make sure you remember the password for your account (or the special key that Apple gives you when you set up 2-factor authorization) or there's a good chance you're gonna be screwed at some point.

What happened was the account my daughter set up for iCloud was her college email address. She never really dabbled with iCloud after setting it up, so she forgot the password. When she graduated, her college email account was deleted, thus iCloud could no longer perform the validation with that email address since it was deleted; thus the iCloud account was deleted. I had to create another iCloud account in her name using a valid email address for iCloud to validate. Then go into the iCloud website and edit the username from the new account username (yes you can actually do this) to the old one that displayed on the phone. This allowed me to log into iCloud on the iPhone with the old email address and new password. Once I logged in, I could delete that account off of the iPhone, then add the new account email address in the iPhone, go back to the website and change it back to the new email address, then log back in to iCloud on the phone with the new account. From here I disabled iCloud (because it's evil like LB) so I could perform a device reset.

This was a strange and convoluted way of fixing this problem. I understand Apple set up security features that prevent anyone that gets the phone from dorking around with it, but in the instance of modifying accounts on your phone you should be able to edit the username field so you can change accounts on the fly if you wanted to, rather than having to provide the password on the existing account in order to even get into features on the phone. It's just a risk I believe we should accept. It took a great deal of searching to figure this out.

Hope that all made sense.
 
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lovinmaryland

Well-Known Member
WTH is iCloud anyway? I get a pop up notification like once a week iCloud storage is almost full & hasn't been backed up in weeks. :shrug:
 
WTH is iCloud anyway? I get a pop up notification like once a week iCloud storage is almost full & hasn't been backed up in weeks. :shrug:

It's the service used on iOS devices (and OS X computers - Macs) to do a bunch of different things. It syncs your contacts or reminders or notes or photos or passwords or various files and other things across your devices. It's used to back up your iOS devices. It makes any content you've purchased from the Apple stores (music, apps, etc.) available to download to different devices whenever you want to. It's used to find your devices or remotely do things with them if they are lost or stolen.

It mostly functions in the background without you actually having to do things with iCloud (i.e. without you having to go to your iCloud account to move things around or whatever) other than to set up your account in the beginning and switching which functions (e.g. backing up or syncing particular things) you want on or off, and occasionally having to enter your password to log in - e.g., if you're setting up a new device or logged out of your account on a given device for some reason.

It sounds as though you're using (or have at some point used) iCloud to back up your iPhone(?). You can back it up that way or you can still, if you want, back it up to an old-fashioned computer. You can manually back it up to iCloud or have it set so that it automatically backs up whenever you plug it in to charge (and have Wifi) connection. You may have a lot of content on your iPhone (e.g. photos, mail, documents from various apps) that is using up most of your iCloud storage. Or you may be using multiple devices with the same account and that's using up more backup storage space. If storage space is an issue, you can go into your settings and see what is using up so much space.
 

lovinmaryland

Well-Known Member
It's the service used on iOS devices (and OS X computers - Macs) to do a bunch of different things. It syncs your contacts or reminders or notes or photos or passwords or various files and other things across your devices. It's used to back up your iOS devices. It makes any content you've purchased from the Apple stores (music, apps, etc.) available to download to different devices whenever you want to. It's used to find your devices or remotely do things with them if they are lost or stolen.

It mostly functions in the background without you actually having to do things with iCloud (i.e. without you having to go to your iCloud account to move things around or whatever) other than to set up your account in the beginning and switching which functions (e.g. backing up or syncing particular things) you want on or off, and occasionally having to enter your password to log in - e.g., if you're setting up a new device or logged out of your account on a given device for some reason.

It sounds as though you're using (or have at some point used) iCloud to back up your iPhone(?). You can back it up that way or you can still, if you want, back it up to an old-fashioned computer. You can manually back it up to iCloud or have it set so that it automatically backs up whenever you plug it in to charge (and have Wifi) connection. You may have a lot of content on your iPhone (e.g. photos, mail, documents from various apps) that is using up most of your iCloud storage. Or you may be using multiple devices with the same account and that's using up more backup storage space. If storage space is an issue, you can go into your settings and see what is using up so much space.
I don't have a computer at home so I guess I am using iCloud for the backing up stuff and I have 2 accounts hooked to it so that maybe the issue. I guess i'll have to go delete a bunch of crap from there.
 

GURPS

INGSOC
PREMO Member
This was a strange and convoluted way of fixing this problem. I understand Apple set up security features that prevent anyone that gets the phone from dorking around with it,



wait until someone dies .... Apple FLAT Refuses to 'unlock' anyone's account or phone so if you have spent 1000's in the iTunes store on music, those purchases are lost if your family does not have the password, unlike Albums that you can bequeath in a Will
 

GURPS

INGSOC
PREMO Member
It's the service used on iOS devices (and OS X computers - Macs) to do a bunch of different things. It syncs your contacts or reminders or notes or photos or passwords or various files and other things across your devices.

:yay:


logging into Google on my 'droid' does the same thing ... contacts etc all in the cloud

on a side note, I uploaded my 10,000 song music collection to Google and now I can stream them anywhere ... take that Apple
 

GURPS

INGSOC
PREMO Member
I don't have a computer at home so I guess I am using iCloud for the backing up stuff and I have 2 accounts hooked to it so that maybe the issue. I guess i'll have to go delete a bunch of crap from there.



all of it can be manged from iCloud.com
 
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