I'm Stumped...

GWguy

GWguy

*
I have an HP desktop, couple of years old. A few months ago it got sick, so I rebuilt it. I installed XP SP3. Worked OK for a while, then I started getting "failed to install" on any updates retrieved by Microsoft Update. They upload, but won't install. Funny thing is, if I get the patch and install it manually, it installs, just won't do it automagically.

Any ideas? I've poured thru MS Support, didn't find anything useful.
 
wch

wch

New Member
Have to ask, Go to control panel > security center > manage security > Automatic updates..... is the Auto button on?
 
GWguy

GWguy

*
wch said:
Have to ask, Go to control panel > security center > manage security > Automatic updates..... is the Auto button on?
Click to expand...

Yup. It finds and uploads patches fine, but when it tries to install them, they fail the install.
 
M

Mousebaby

Guest
GWguy said:
Yup. It finds and uploads patches fine, but when it tries to install them, they fail the install.
Click to expand...

I was having a similar problem with my Microsoft Office updates, for some reason they never wanted to install. For some reason when I wiped the computer and re-downloaded everything including the office updates it all worked. :shrug: Weird!
 
clevalley

clevalley

...
GWguy said:
I have an HP desktop, couple of years old. A few months ago it got sick, so I rebuilt it. I installed XP SP3. Worked OK for a while, then I started getting "failed to install" on any updates retrieved by Microsoft Update. They upload, but won't install. Funny thing is, if I get the patch and install it manually, it installs, just won't do it automagically.

Any ideas? I've poured thru MS Support, didn't find anything useful.
Click to expand...

SP3 has an issue with some computers and automatic updates. It was initially linked to AMD processors, but we have seen it on some INTEL chips as well... I wrote a 3-line batch script to re-register wups2.dll (or you can issue the commands from the CMD prompt) - either way, this was the fix from Microsoft TechNet;

For a 32 bit machine;

net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv
Click to expand...

For a 64 bit machine;

net stop wuauserv
regsvr32 %windir%\syswow64\wups2.dll
net start wuauserv
Click to expand...

Let me know if this works for you. :buddies:
 
GWguy

GWguy

*
clevalley said:
SP3 has an issue with some computers and automatic updates. It was initially linked to AMD processors, but we have seen it on some INTEL chips as well... I wrote a 3-line batch script to re-register wups2.dll (or you can issue the commands from the CMD prompt) - either way, this was the fix from Microsoft TechNet;

For a 32 bit machine;



For a 64 bit machine;



Let me know if this works for you. :buddies:
Click to expand...

:yay: Thanx! I remember having to do that a long time ago for another DLL problem related to IE. And yes, I have an AMD processor.
 
clevalley

clevalley

...
GWguy said:
:yay: Thanx! I remember having to do that a long time ago for another DLL problem related to IE. And yes, I have an AMD processor.
Click to expand...

Funny thing was I used a version of SP3 we downloaded and applied to a suite of these machines and the updates worked fine after that. It was the SP3 I downloaded from MS update over the web that screwed the AMD's up.

Vice-versa on the Intel ones... but I run this batch script on all of the ones we build here with SP3...

SP3 has had some really WEIRD problems after installation... we are bypassing it unless we are forced to do so.
 
Last edited:
GWguy

GWguy

*
clevalley said:
Funny thing was I used a version of SP3 we downloaded and applied to a suite of these machines and the updates worked fine after that. It was the SP3 I downloaded from MS update over the web that screwed the AMD's up.

Vice-versa on the Intel ones... but I run this batch script on all of the ones we build here with SP3...

SP3 has had some really WEIRD problems after installation... we are bypassing it unless we are forced to do so.
Click to expand...

We have a group solely dedicated to preparing loadsets for our corporate machines, and new modules have to pass certain criteria before it gets pushed to 120,000 PCs. SP3 hasn't even been talked about yet... We'd be running our tails off chasing ghosts.
 
GWguy

GWguy

*
clevalley said:
SP3 has an issue with some computers and automatic updates. It was initially linked to AMD processors, but we have seen it on some INTEL chips as well... I wrote a 3-line batch script to re-register wups2.dll (or you can issue the commands from the CMD prompt) - either way, this was the fix from Microsoft TechNet;

For a 32 bit machine;



For a 64 bit machine;



Let me know if this works for you. :buddies:
Click to expand...

Sir, I bow to you. :yay: Owe ya a beer. :buddies:
 
You must log in or register to reply here.
Top