MetroCast upload is slower than dialup! (see pic)

L

LOL-Xenu

New Member
Anyone have insider info on when this might be resolved? It's been really bad for the last 3 weeks. Even web surfing is affected at this slow of speed.

I've noticed MetroCast service starts getting bad when I'm home for lunch. An hour or so after work the upload bandwidth becomes utterly unusable. Some days are worse than others, but it's almost always bad in the PM hours. At sometime around midnight it will clear up and I'll be able to hit 1 Mbps upload speeds.

Info:
I live outside Gate 3 in Paxriver. I have the fastest "gamer" package at 10 Mbps / 1 Mbps. I monitor bandwidth at my DD-WRT router and keep a "ping -t google.com" window open. If the WAN connection is idling, the ping will stay near 50ms. During peek hours, loading a large web page will make the ping spike. Online gaming isn't possible due to lag. Sites like Hulu.com sometimes work, but they cause lag. Clicking "preview post" here causes 6 seconds of 500ms lag. If I upload something, the ping goes up to 3k-4k ms with a lot of dropped packets.

I'm not sure if this is limited to my neighborhood. It'd be helpful if my fellow computer geeks could check their peak hour bandwidth and latency to see how wide this problem is.

TL;DR--> Did MetroCast oversell their back-end bandwidth?
 

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BigSlam123b

BigSlam123b

Only happy When It Rains
The problem is that even though you are paying for 10Mb, you won't necessarilly get that. You have to think of your neighborhood as a network. This is the way cable internet in configured. There is only so much bandwidth to go around in each network cluster. The more people that join your network, the slower your connection becomes. Also, the more people on at any given time, the more your network is taxed. This is most likely why you are seeing a slow down during lunch and after work. These are peak usage times, not just for you but for most people. Sounds like your neighborhood has reached its bandwidth limit.
 
M

MetroTech1

New Member
Can you send me a pm with your HFC MAC from your modem. We want to get your issue resolved ASAP.



LOL-Xenu said:
Anyone have insider info on when this might be resolved? It's been really bad for the last 3 weeks. Even web surfing is affected at this slow of speed.

I've noticed MetroCast service starts getting bad when I'm home for lunch. An hour or so after work the upload bandwidth becomes utterly unusable. Some days are worse than others, but it's almost always bad in the PM hours. At sometime around midnight it will clear up and I'll be able to hit 1 Mbps upload speeds.

Info:
I live outside Gate 3 in Paxriver. I have the fastest "gamer" package at 10 Mbps / 1 Mbps. I monitor bandwidth at my DD-WRT router and keep a "ping -t google.com" window open. If the WAN connection is idling, the ping will stay near 50ms. During peek hours, loading a large web page will make the ping spike. Online gaming isn't possible due to lag. Sites like Hulu.com sometimes work, but they cause lag. Clicking "preview post" here causes 6 seconds of 500ms lag. If I upload something, the ping goes up to 3k-4k ms with a lot of dropped packets.

I'm not sure if this is limited to my neighborhood. It'd be helpful if my fellow computer geeks could check their peak hour bandwidth and latency to see how wide this problem is.

TL;DR--> Did MetroCast oversell their back-end bandwidth?
Click to expand...
 
L

LOL-Xenu

New Member
PM w/MAC ID sent.

I suspect that this affects my whole neighborhood/subnet, but I haven't asked my neighbors. I've never even met my neighbors... lol.

We'll see what turns up :)
 
Floyd2004

Floyd2004

-Void-
metrotech will hook you up. He helped me with my piss poor uploads and downloads also.
I get what I pay for 24/7 with no slow downs from people on the same grid.
 
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