New Terms Of Service for Sony's PlayStation Network make it nearly impossible for their customers to sue over any future data breaches.
The TOS changes were rolled out as part of a consolidation of Sony online services into Sony Online Services. The new terms affect both PSN and Sony Entertainment Network customers.
The TOS sets out a dispute resolution process designed to make it as difficult as possible for Sony to be sued by users of their online services:
If you have a Dispute with any Sony Entity or any of a Sony Entity’s officers, directors, employees and agents that cannot be resolved through negotiation within the time frame described in the “Notice of Dispute” clause below. Other than those matters listed in the Exclusions from Arbitration clause, you and the Sony Entity that you have a Dispute with agree to seek resolution of the Dispute only through arbitration of that Dispute in accordance with the terms of this Section 15, and not litigate any Dispute in court. Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.
