starr said:
While at work (yes I'm on a NMCI computer) I can't get pictures to show up when I view normal pages. All I get is a placeholder with a red X. Does anyone else have this problem and is there anyway to fix it? I know it could be just an NMCI thing.
Here is what I found:
SYMPTOMS
When you open a Web page, one or more pictures (graphics or images) may not be displayed. Instead, a red X, or a placeholder, may appear in place of the images.
CAUSE
This behavior can occur if one of the following conditions is true:
• The Web page includes an image type that is not supported by Internet Explorer.
• The Show Pictures check box is not selected on the Advanced tab of the Internet Options dialog box, or the Toggle Images.exe Web accessory was used to disable images in Internet Explorer.
• The image is displayed based on a script, ActiveX control, cookie, Java applet, or HTTP referral information, and your computer or network is configured to block one or more of these features. For example, you may have Internet Explorer or Symantec Corporation's Norton Internet Security (NIS) or Norton Personal Firewall (NPF) 2002 configured to block one or more of these features.
• Internet Explorer cannot determine the character set (also called code page or encoding) that is used by the Web page, or a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. By default, Internet Explorer uses the character set that is specified in the HTTP content type that is returned by the server, the character set specified by the meta element in the Web page document, or your Encoding preference if no HTTP content type is returned by the server and no meta element is specified in the Web page document.
RESOLUTION
To troubleshoot this issue, follow these steps. After each step, check to see if the issue is resolved. If the issue still occurs, continue troubleshooting with the next step:
1. Right-click the red X or placeholder for the image, and then click Properties. Verify that the image type is supported by Internet Explorer by examining the Type or Address (URL) values in the Properties dialog box. For example, a Graphics Interchange Format (GIF) file will list GIF Image for Type and the Address (URL) ends with .gif. Internet Explorer displays images with an .art, .wmf, .emf, .png, .mov, .xbm, .avi, .mpg, .gif, .jpg, .mpeg, and .bmp extensions.
2. Start Internet Explorer.
3. If you have the Toggle Images.exe Web accessory installed, click the Toggle Images.exe link on the Links toolbar to turn on images.
Note If the Links toolbar is not visible, right-click a blank area of the toolbar and verify that there is a check next to Links. If the Toggle Images.exe link is not visible on the Links toolbar, click the arrow with two angle brackets on the far right-side of the Links toolbar.
4. Verify that Show Pictures has not been turned off in Internet Explorer: a. On the Tools menu, click Internet Options.
b. Click the Advanced tab, and then verify that the Show Pictures check box is selected under Multimedia.
c. Click OK.
5. Make sure scripting, ActiveX controls, cookies, and Java applets are enabled in Internet Explorer. To do so, follow these steps: a. On the Tools menu, click Internet Options.
b. Click the Security tab, and then click Default Level (if it is available) for the zone which contains the Web page (for example, Internet).
c. If you are using Internet Explorer 6, click the Privacy tab, and then click Default (if it is available).
If that doesn't work it is your firewall.
