According to the Seattle Times, the problem began on January 30 and afflicted Mazdas from model years 2014 to 2017 when the cars were tuned to the local NPR station, KUOW 94.9. At some point during the day's broadcast, a signal from KUOW caused the Mazdas' infotainment systems to crash—the screens died and the radios were stuck on 94.9 FM.
From there, the infotainment systems became trapped in a rebooting loop, never successfully completing the task. When afflicted owners took their cars to be checked at local Mazda dealers, they were told that the "connectivity master unit" was dead and needed to be replaced.
The snag? A new CMU costs $1,500—if you can find one, which you can't, because of supply chain problems.
The problem, according to Mazda, was that the radio station sent out image files in its HD radio stream that did not have extensions, and it seems that Mazda's infotainment system of that generation needs an extension (and not a header) to tell what a file is. No extension, no idea, and the system gets corrupted.
arstechnica.com
seems like a poor design for a system not to recover from this
From there, the infotainment systems became trapped in a rebooting loop, never successfully completing the task. When afflicted owners took their cars to be checked at local Mazda dealers, they were told that the "connectivity master unit" was dead and needed to be replaced.
The snag? A new CMU costs $1,500—if you can find one, which you can't, because of supply chain problems.
The problem, according to Mazda, was that the radio station sent out image files in its HD radio stream that did not have extensions, and it seems that Mazda's infotainment system of that generation needs an extension (and not a header) to tell what a file is. No extension, no idea, and the system gets corrupted.
Radio station snafu in Seattle bricks some Mazda infotainment systems
The problem was a broadcast containing image files with no extensions.
arstechnica.com
seems like a poor design for a system not to recover from this