"In the pandemic, your house was everything. It was where you worshipped, it was where you worked and your school. If you drop invasive monitoring on top of all that, it's just going to be devastating to people when they don't have support and are isolated in their homes."
The JRC report, based on findings from some 400 articles, found that workplace surveillance has grown more pervasive through the 'datafication' of work, particularly with the expansion of algorithmic platforms used widely in the gig economy by companies like Uber, Deliveroo and Amazon.
Often, gig workers rely entirely on algorithms to judge their performance and reward them accordingly. This reliance on technology, combined with a lack of autonomy and managerial support, poses significant psychosocial risks to gig workers.
"What we have is heavily datafied work; surveillance algorithms allocating work and rewarding work, and there is no human contact to mitigate it," says Ball.
www.zdnet.com
The JRC report, based on findings from some 400 articles, found that workplace surveillance has grown more pervasive through the 'datafication' of work, particularly with the expansion of algorithmic platforms used widely in the gig economy by companies like Uber, Deliveroo and Amazon.
Often, gig workers rely entirely on algorithms to judge their performance and reward them accordingly. This reliance on technology, combined with a lack of autonomy and managerial support, poses significant psychosocial risks to gig workers.
"What we have is heavily datafied work; surveillance algorithms allocating work and rewarding work, and there is no human contact to mitigate it," says Ball.
Remote-working job surveillance is on the rise. For some, the impact could be devastating
Excessive surveillance is having profoundly negative effects on the workforce.
www.zdnet.com