T & K Young Hourglasses, a rant

MMM_donuts

New Member
For our wedding, we had a custom hourglass made. You know, the whole sand ceremony thing except with an hourglass. It's solid wood, engraved with some words from the ceremony.

It's not cheap. It was, like, $350 and this guy is supposed to be a reputable business.

We used it in our ceremony, then sent it back to have the sand calibrated and the engraving done. It took us just under two years to get our hourglass returned to us. Two years, a bajillion phone calls and emails, and eventually BBB involvement.


So, I'm looking at just a while ago (it really is pretty), and I flip it over and watch the sand.....get stuck in the hourglass hole thing.

Then I decide to time our 60 minute hourglass. I'm at 90 minutes. I had to shake it a few times to get it going again. It's still going.


I couldn't find any place on the internet to leave any kind of review. He now has a F rating on BBB (which he did not when we purchased it). And he already blocked me on Twitter.

I just really wanted my review of his work to be out there on the internet because now, when I look at this pretty, expensive, symbolic thing from our wedding, I feel anger.
 
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