sleuth
Livin' Like Thanksgivin'
I have to send back my new refurb Dell Precision m50!!! And now I'm left without computer access in the evenings for at least a week and a half.
First, the advertisement said this computer had an nVidia Quaddro4Go graphics card. In reality it only has a GeForce graphics card. I bought this laptop to do CAD modeling, and the Quaddro4Go driver is one of the primary reasons I was buying.
Second, on the lower right hand corner of the screen, there is a black backward "L" shape, about an inch tall by a half inch wide. Appears to be dead pixels - not lighting at all. They mentioned a pressure mark from the mouse button and a few light scratches, but not this. It doesn't really affect the usability because it's actually to the right and below the clock, but it still wasn't how it was described.
Third, as I was using the machine last night doing normal things (installing zone alarm, firefox, etc.), my screen went ballistic on me. First, a bunch of vertical lines began appearing, then horizontal lines began flickering across. Immediately, I shut down and rebooted, only to find that even the DELL STARTUP SCREEN was having the same issues. Also, the device driver began starting intermittently, and had a code 10 error. When it failed to start, my screen resolution capability diminished. I tried uninstalling and reinstalling the drivers - no help. It seems to me that since it's happening even BEFORE drivers are loaded, there seems to be a problem with the hardware.
This morning I hooked it up to a monitor and the same issues with the lines were occurring. So it doesn't appear to be a problem with the display screen, but other hardware.
Meanwhile... I'm pissed and bummed at the same time cuz I was stoked over my new laptop. And now my laptop search begins again because they don't have any other m50's in stock, which means if I don't find another m50 for the price I want, I'm going to have to resell all the accessories I bought on Ebay (docking station, extra adapter, extra battery, etc.)
First, the advertisement said this computer had an nVidia Quaddro4Go graphics card. In reality it only has a GeForce graphics card. I bought this laptop to do CAD modeling, and the Quaddro4Go driver is one of the primary reasons I was buying.
Second, on the lower right hand corner of the screen, there is a black backward "L" shape, about an inch tall by a half inch wide. Appears to be dead pixels - not lighting at all. They mentioned a pressure mark from the mouse button and a few light scratches, but not this. It doesn't really affect the usability because it's actually to the right and below the clock, but it still wasn't how it was described.
Third, as I was using the machine last night doing normal things (installing zone alarm, firefox, etc.), my screen went ballistic on me. First, a bunch of vertical lines began appearing, then horizontal lines began flickering across. Immediately, I shut down and rebooted, only to find that even the DELL STARTUP SCREEN was having the same issues. Also, the device driver began starting intermittently, and had a code 10 error. When it failed to start, my screen resolution capability diminished. I tried uninstalling and reinstalling the drivers - no help. It seems to me that since it's happening even BEFORE drivers are loaded, there seems to be a problem with the hardware.
This morning I hooked it up to a monitor and the same issues with the lines were occurring. So it doesn't appear to be a problem with the display screen, but other hardware.
Meanwhile... I'm pissed and bummed at the same time cuz I was stoked over my new laptop. And now my laptop search begins again because they don't have any other m50's in stock, which means if I don't find another m50 for the price I want, I'm going to have to resell all the accessories I bought on Ebay (docking station, extra adapter, extra battery, etc.)