Thoughts From The Ammo Line: Customer Service

Yooper

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This week Ammo Grrrll deals with the realities of today's customer service: "When norms collide...." Here's a snippet. Click on over (link, below) if this has grabbed your interest.

Fast forward now, back to Bozeman, MT and my friend. His working ranch is just outside the limit for daily delivery of the Wall Street Journal. It arrives by mail at his place several days late. For that reason, he sometimes would visit his investment company office at end of his long ranch day to look at the neatly-folded Journal set aside specifically for customers.

At some point, the young receptionist there asked for a “sit-down” with her boss and my friend (the long-time customer) because she felt “uncomfortable” when he came in with almost nobody else around. He had never spoken a word to her outside of the most basic of pleasantries. He was shocked, offended, and more importantly, scared to death. What comes after “discomfort”? A bogus charge that he verbally abused or touched her? A demand for a pay-off lest she ruin his life? After all, a woman must be believed at all times if she complains about a non-Democrat (not that she asserted any impropriety outside of her “discomfort”).

Link: https://www.powerlineblog.com/archives/2019/04/thoughts-from-the-ammo-line-269.php

--- End of line (MCP)
 
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