I have Abobe Reader 9.4.1 installed on my p-c, and when there is a update, and i try to do the update it tells me this....Error 1402. Could not open key:HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN\OPTIONAL COMPONENTS\IMAIL. can ANYONE HELP, ive tryed to uninstall, it tells me the same thing, try to install newer version (10.01) tells me same time.
Not sure if this works with Abobe Reader 9.4.1. , but might work with Adobe Reader 9.4.1. Got this hit off Google hope you are comfortable with regedit, it is pretty detailed and straight forward. Good Luck.
Original link posted at bottom of instructions....
ESTABLISH A RESTORE POINT FIRST>
If you have never been in the registry TAKE your time, there are no prizes for speed here.
DO NOT proceed if you are in any way unsure of your competance.
Pls do not be offended by that - it is extremely easy to make a mistake.
1. Click on Start
2. Click on Run
3. Type regedit in the textfield. Press ENTER.
4. Under My Computer, you may see the plus sign (+) to the left of some words. Click on the + next to HKEY_LOCAL_MACHINE.
5. Click on the + next to Software
6. Scroll down and click on the + next to Microsoft
7. Scroll down and click on the + next to Windows
8. Click on the + next to CurrentVersion
9. Scroll down and click on the + next to Run
Almost there...
10. Click on the + next to OptionalComponents
Note: You should see some forlders listed. In this case you may see the IMAIL, MAPI and MSFS folders.
11. Right-click on the IMAIL folder
12. Select Permissions
13. At the bottom of the opened pane, click on the button marked Advanced
14. Under the Permissions tab, click on Add
15. In the text area, type Everyone
16. Click Ok
17. Now tick the Full Control checkbox, then click on OK. (This should take you to the previous window)
18. Click Apply then click OK
19. Now, right-click on the MAPI folder and follow steps 12 - 17. (After you have completed this, go to step 20)
20. Now right-click on the MSFS folder and perform the same procedures found in steps 12 - 17. (Afterwards, go to step 21)
21. Now exit the Registry Editor
The bane of your problems should now be resolved
Now you should be able to achieve your initial goal, whether it may have been the installation, reinstallation, repair or uninstallation of Adobe Good luck!
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