Trying to delete virus files.

Bustem' Down

Bustem' Down

Give Peas a Chance
Computer was acting screwy so I ran Ad-Aware and it found a Trojan on my computer. I tried to get Ad-Aware to get rid of it but it couldn't. I found it was located in c:/WINDOWS/STSTEM32 and is named COMDLG3.dll which is similar to a Microsoft file named COMDLG32.dll. I tried to delete it myself but it won't let me. I get this error.

Cannot delete COMDLG3.dll: Access is Denied
Make sure the disk is not full or write-protected
and that the file is not currently in use.

This is my home PC so I should be able to delete whatever I damn well please. I Quarantined it with McAfee but that dosen't seem to be doing anything. I tried deleting it in safe mode and got no love there. Any other ideas? I'm trying to avoid slicking the HD and starting from scratch.
 
unixpirate

unixpirate

Pitty Party
Bustem' Down said:
Computer was acting screwy so I ran Ad-Aware and it found a Trojan on my computer. I tried to get Ad-Aware to get rid of it but it couldn't. I found it was located in c:/WINDOWS/STSTEM32 and is named COMDLG3.dll which is similar to a Microsoft file named COMDLG32.dll. I tried to delete it myself but it won't let me. I get this error.

Cannot delete COMDLG3.dll: Access is Denied
Make sure the disk is not full or write-protected
and that the file is not currently in use.

This is my home PC so I should be able to delete whatever I damn well please. I Quarantined it with McAfee but that dosen't seem to be doing anything. I tried deleting it in safe mode and got no love there. Any other ideas? I'm trying to avoid slicking the HD and starting from scratch.
Click to expand...

Sounds like it's running in the background. Do a Ctrl, Alt, Delete and kill all processes related that you can find.

Do another scan without rebooting, then try and delete it.
 
Bustem' Down

Bustem' Down

Give Peas a Chance
unixpirate said:
Sounds like it's running in the background. Do a Ctrl, Alt, Delete and kill all processes related that you can find.

Do another scan without rebooting, then try and delete it.
Click to expand...

Not even really sure what I'm looking for. The only thing that comes close is two processes running called DLG.EXE.
 
R

RadioPatrol

Guest
you may have to boot off of the Windows CD .... go into "Recovery Console" and delete the file that way ....... after trying to get rid of it in "Safe Mode" 1st.

also there are a couple windows programs that you use to designate "Delete this file on next boot" that uses a windows processes, that is usually used for installs that say " you must reboot to finish install" the process moves / replaces files normally in use, at boot time before the OS is full loaded and windows files / processes locked from deletion / replacement ..........
 
Bustem' Down

Bustem' Down

Give Peas a Chance
RadioPatrol said:
you may have to boot off of the Windows CD .... go into "Recovery Console" and delete the file that way ....... after trying to get rid of it in "Safe Mode" 1st.

also there are a couple windows programs that you use to designate "Delete this file on next boot" that uses a windows processes, that is usually used for installs that say " you must reboot to finish install" the process moves / replaces files normally in use, at boot time before the OS is full loaded and windows files / processes locked from deletion / replacement ..........
Click to expand...

I'll try that when I get home.
 
E

(((echo)))

Guest
Bustem' Down said:
Tried that, no good. Someone told me to try Symantec and see what removal tools they have. I've never used anything by them so I'll give it a shot.
Click to expand...

If that is the case then chances are it's attached it'self to a program that is running.
go to msconfig and deselect everything that is not essential (just the bare necessities) and then try to delete
(dont froget to re-apply the things you deselected earlier though)
 
Bustem' Down

Bustem' Down

Give Peas a Chance
(((echo))) said:
If that is the case then chances are it's attached it'self to a program that is running.
go to msconfig and deselect everything that is not essential (just the bare necessities) and then try to delete
(dont froget to re-apply the things you deselected earlier though)
Click to expand...

Crap, I'm not sure if I know what I'm doing there. Wish this was a Unix OS, I would then at least have a clue.
 
E

(((echo)))

Guest
ok...
in regular mode:
click start tab.....run.. (type msconfig)....view startup list and review what is running possibly write down what is listed.

restart in safe mode...while in process of shutting down, keep tapping f8 and it will prompt you to start in safe mode

while in safe mode:
start....run...msconfig (the list should be a lil smaller)
deselect anything that isnt vital for normal start up

then re-start in safe mode.....delete infected files

restart in normal, and then run msconfig again and "re-select" everything you "de-selected"

restart again in normal
 
Ponytail

Ponytail

New Member
This sounds exactly like the virus that I have. Same error that Bustem got when i try to delete stuff.

I'll try what you said tonight, echo. :yeah:
 
Bustem' Down

Bustem' Down

Give Peas a Chance
Well, so far so good. :yahoo: I downloaded a free 15 day trial of Symantec's Norton System Works and within 5 minutes after install, auto-protect found the Trojan and cleaned it. I didn't even get a chance to run the virus scan. I think I might purchase this software and dump McAfee in the recycle bin.
 
B

Bronwyn

Guest
Bustem' Down said:
Well, so far so good. :yahoo: I downloaded a free 15 day trial of Symantec's Norton System Works and within 5 minutes after install, auto-protect found the Trojan and cleaned it. I didn't even get a chance to run the virus scan. I think I might purchase this software and dump McAfee in the recycle bin.
Click to expand...

:yahoo:
 
R

RadioPatrol

Guest
Bustem' Down said:
Well, so far so good. :yahoo: I downloaded a free 15 day trial of Symantec's Norton System Works and within 5 minutes after install, auto-protect found the Trojan and cleaned it. I didn't even get a chance to run the virus scan. I think I might purchase this software and dump McAfee in the recycle bin.
Click to expand...

Glad it worked for you ............ IMHO Norton System Works is a bloated resource hog ......... AVG Free from Grisoft works nicely
 
B

Bronwyn

Guest
RadioPatrol said:
Glad it worked for you ............ IMHO Norton System Works is a bloated resource hog ......... AVG Free from Grisoft works nicely
Click to expand...

I've been getting an error messege when I shut down my internet... when I get home I need to let you know what it's saying and you can help me figure out what's going on??
 
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